Client/Patient Rights

 

The importance of ethical care, informed consent, and advanced directives are widely underestimated in health care settings. The more familiar you are with these vital aspects of clinical practice, the better equipped you will be at providing higher quality patient care. This course covers the fundamentals of ethical care, the informed consent process, and various types of advance directives in medical and behavioral health care settings. Interactive exercises and vignettes will give you the opportunity to apply the concepts you learn in this course. After completing this course, you will be able to provide your clients a higher standard of care by offering them ethical and well-informed treatment.

$20.00

Hours: 2.00
REL-HHS-0-CLPR

Certificates

Certificates provided by accrediting body (7 Match)

Non-Licensed Direct Care (DSP, HHA, CNA, DCW, PCA, IHA, NA)

2.0 HOURS


Connecticut Certification Board

2.0 HOURS


This activity is approved for 2.00 contact hours.

National Alliance for Direct Support Professionals

2.0 HOURS


This activity is approved for 2.00 contact hours.

Washington State Department of Social and Health Services (ALL Direct Care Workers)

2.0 HOURS


Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 2.00 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CE146184

Montana Board of Behavioral Health

2.0 HOURS


This activity is approved for 2.00 contact hours.

Pennsylvania Personal Care Home Administrators

2.0 HOURS


This activity is approved for 2.00 contact hours.

Montana Board of Behavioral Health

2.0 HOURS


This activity is approved for 2.00 contact hours.

Course Details

Course Code: REL-HHS-0-CLPR
Hours: 2
Type: Online Course
Content Expiration Date: 2/28/2021
Learning Objectives:
Summarize the Client Bill of Rights and the six principles of ethical care.
Recount the process for obtaining Informed Consent.
Interpret behavioral health advance directives.

Outline:
Section 1: Introduction
A. About This Course
B. Objectives
Section 2: Ethical Care
A. Meet Dr. Brooke
B. The Client Bill of Rights
C. Six Principles of Ethical Care
D. Ethical Conflicts
E. The Ethics Committee
F. Let’s Review
G. Remember Dr. Brooke?
H. Let’s Practice!
Section 3: Consent for Treatment
A. Meet Dr. Sullen
B. Definition of Informed Consent
C. Process of Informed Consent
D. Understanding the Consent Process
E. Rights and Responsibilities in Informed Consent
F. The Witness
G. Things to Remember About Informed Consent
H. Remembering Dr. Sullen
I. Let’s Practice
Section 4: Advance Directives
A. Behavioral Health Advance Directives
B. The Threefold Process
C. Living Wills
D. Medical Power of Attorney
E. Designation of Health Care Surrogate
F. Conflict
G. Let’s Review!
H. Case Example
Section 5: Client Responsibilities
A. Client Responsibilities
B. Remember
C. Health Care Provider Responsibilities
D. Let’s Review!
E. Practice
Section 6: Summary
A. Summary
B. What Did You Learn?
C. Congratulations

Expert Reviewer: Jonathan Bennett
Jonathan Bennett is a Client/Patient Rights Advocate and Educator. He has worked in the field of client/patient rights for more than 16 years. He is currently in private practice. He was previously director of the rights protection system for a six county community mental health center in Michigan, where he was twice recognized by the state for innovation and advocacy in rights protection. In his career, he has directly investigated or supervised the investigation of thousands of alleged rights violations and provided consultation services to scores of provider agencies and staff, clients/patients, family members, legal representatives, and the general community. He has developed and presented numerous trainings in client rights in classroom settings, self-guided online formats, and at conferences. Disclosure: Jonathan Bennett has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level General Staff; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing support@relias.com