Groundwork for Multicultural Care

 

American society has been diverse for many years now, yet it was not until outcome studies demonstrated the need for change that healthcare and other services began shifting how they operate. The rapid cultural diversification of the United States has inevitably challenged traditional institutions and practices, including the delivery of healthcare services. Awareness of and sensitivity to cultural issues are critical to establishing a positive relationship with the person you are serving, as well as to the outcome of healthcare treatment. Unfortunately, persons of various races/ethnicities, cultural, and social identities are often underserved by the healthcare system, and are less likely to seek out appropriate healthcare services. Broadly, this course examines the factors that may contribute to the underutilization of healthcare services, as well as ways to improve cultural understanding and competency in healthcare treatment. More specifically, this course covers the significance of cultural diversity, demographics, as well as individual and cultural diversity factors. The information in this training proposes some helpful conceptual frameworks for embracing cultural considerations in healthcare. This course is intended for a variety of healthcare providers, some of whom include nurses, social workers, therapists, and psychologists, with entry-level or intermediate experience. By the end of this training, you should be able to accurately identify and incorporate key components of cultural diversity and competency into your daily practice. Case examples and interactive exercises coupled with the instructive material in this course will help you to apply these concepts in your own setting. This module is text-based.

$19.95

Hours: 1.25
REL-HHS-0-CD1

Certificates

Certificates provided by accrediting body (33 Match)

American Psychological Association

1.25 HOURS


Relias, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Relias, LLC maintains responsibility for this program and its content. This activity is approved for 1.25 contact hours.

California Board of Registered Nursing

1.25 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.25 contact hours for participating in this course.

District of Columbia Board of Nursing

1.2 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.20 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.25 HOURS


Provider #50-290 This activity is approved for 1.25 contact hours.

Illinois Professional Counselor/Clinical Counselor

1.25 HOURS


This activity is approved for 1.25 contact hours.

National Board for Certified Counselors

1.25 HOURS







Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.25 contact hours

Ohio Marriage and Family Therapist Board

1.25 HOURS


Provider # RTX050401 290
This activity is approved for 1.25 contact hours.

Ohio Professional Counselor Board

1.25 HOURS


Provider # RCX100502 290
This activity is approved for 1.25 contact hours.

Texas State Board of Professional Counselors

1.25 HOURS


This activity is approved for 1.25 contact hours.

Florida Board of Nursing CE

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

Ohio Chemical Dependency Professionals Board

1.25 HOURS


This activity is approved for 1.25 contact hours. Content Area: C7, R1

Texas State Board of Examiners of Marriage and Family Therapists

1.25 HOURS


This activity is approved for 1.25 contact hours.

American Nurses Credentialing Center

1.25 HOURS


Relias, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.25 contact hours for participating in this course.

Association of Social Work Boards

1.25 HOURS


Relias, LLC, #1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias, LLC maintains responsibility for the program. ASWB Approval Period: 2/10/2018-2/10/2021. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, posttests. This module is Text-based with audio.

Social workers participating in this course will receive 1.25 Clinical continuing education clock hours.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.25 HOURS


Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.25 continuing education hours for participating in this course. This activity is approved for 1.25 contact hours.

Florida Board of Psychology

1.2 HOURS


Georgia Board of Nursing

1.25 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.25 contact hours for participating in this course.

Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor

1.25 HOURS


This activity is approved for 1.25 contact hours.

Louisiana Addictive Disorder Regulatory Authority

1.25 HOURS


This activity is approved for 1.25 contact hours.

Michigan Certification Board for Addiction Professionals

1.25 HOURS


Education hours MCBAP-R
This activity is approved for 1.25 contact hours.

NAADAC, The Association for Addiction Professionals

1.25 HOURS


This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 1.25 CE. NAADAC Provider #86124, Relias, LLC is responsible for all
aspects of their programming.

Breining Institute for Registered Addiction Specialists

1.25 HOURS


This activity is approved for 1.25 contact hours.

California Consortium of Addiction Programs and Professionals

1.25 HOURS


Provider approved by CCAPP, Provider number 1S-06-729-0220 for 1.25 CEH's

Missouri Credentialing Board

1.25 HOURS


This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

1.25 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011

As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

1.25 HOURS


Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009

As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.25 contact hours.

Connecticut Certification Board

1.25 HOURS


This activity is approved for 1.25 contact hours.

Association of Social Work Boards - New Jersey

1.25 HOURS


This course is approved by the Association of Social Work Boards - ASWB NJ CE Course Approval Program Provider #37 Course #1401 from 8.24.2017 to 8.24.2019. Social workers will receive the following type and number of credit(s): Clinical Social Work Practice 1.25.

New Jersey social workers not pleased with a grievance resolution provided by Relias Learning, LLC may appeal to the approving entity or their jurisdictional board.

Course Delivery Method and Format: Asynchronous Distance Learning Text-based

Mississippi Board of Examiners for Social Workers/Marriage & Family Therapists

1.25 HOURS


This activity is approved for 1.25 contact hours.

National Alliance for Direct Support Professional Frontline Supervisor Training

1.25 HOURS


Montana Board of Behavioral Health

1.25 HOURS


This activity is approved for 1.25 contact hours.

National Academy of Certified Care Managers

1.25 HOURS



Relias,LLC is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #18-502RA.

This activity approved for 1.25 CMC contact hours

Illinois Alcohol and Drug Abuse Professional Certification Association

1.25 HOURS


Categories Counselor II, Preventionist II, CARS II, CODP I or II, PCGC II, CCJP II, CAAP II, CRSS I or II, CPRS I or II, MAATP II, NCRS II, CFPP II, CVSS II
This activity is approved for 1.25 contact hours.

Course Details

Course Code: REL-HHS-0-CD1
Hours: 1.25
Type: Online Course
Content Expiration Date: 4/30/2019
Learning Objectives:
Recognize specific culturally diverse practices and beliefs that are important to understanding the individuals and communities you serve.
Demonstrate cultural humility and improved cultural competency in your own practice and work setting.
Associate practical knowledge of specific multicultural considerations with potential healthcare implications and quality of care afforded.

Outline:
Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Why Is Cultural Consideration Important? A. Meet Jackie B. Background: Cultural Diversity and Bias in Healthcare Settings C. Ethnocentric and Cultural Bias D. The Increased Need for Culturally Competent Services E. The Impact of Culture on Health F. Characteristics of Culturally Competent Providers G. The Culturally and Linguistically Appropriate Services (CLAS) Standards H. Culture and Health I. More about the CLAS Standards J. Cultural Identity K. Review L. Summary Section 3: Culture and Demographic Diversity A. The Five Major Race/Ethnicity Groups in the United States B. Ethnic Groups C. Race/Ethnicity Intra-Group Diversity D. Age and Disability E. Older and Elderly Adults F. “Baby Boomers” G. Disability Status H. More about Disability I. Socioeconomic Status J. Meet Cora K. Summary Section 4: Individual and Group Diversity A. Language B. Sexuality, Gender, and Gender Diversity C. More about the LGBTQ Community D. Transgender and Gender Nonconforming Individuals E. From Disorder to Dysphoria F. Heritage and Historical Experiences G. Religious and Spiritual Diversity H. More about Religious and Spiritual Diversity I. National Origin and Acculturation J. Geographic and Regional Diversity K. Rural and Non-Metropolitan Areas L. Dimensions of Diversity M. Other Dimensions of Diversity N. Review O. Summary Section 5: Multicultural Care in Healthcare Settings A. Cultural Empathy B. Cultural Humility C. Toward Cultural Competence D. Remember Jackie? E. Review F. Summary Section 6: Conclusion A. Summary B. Course Contributor C. Resources D. References E. Congratulations!

Staff Writer: Naju Madra, M.A.

Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.

In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.

 Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Sherri Taylor, M.A.
Sherri Taylor, M.A. received her Master’s degree in Clinical Psychology from the Wright Institute in Berkeley, California and her Bachelor’s degree in Feminist Studies from Stanford University (2003). She is a doctoral candidate (Psy.D.) at The Wright Institute program in Clinical Psychology in Berkeley, California. Ms. Taylor's clinical focus is in working with children, adolescents, and families. She is currently completing an APA-Accredited pre-doctoral internship at the Department of Psychiatry at UCSF/SFGH Infant, Child, and Adolescent Program. Her training experience includes working with Oakland Unified School District, San Francisco Department of Public Health, Alameda County Behavioral Health Services, and local community-based youth development organizations. Ms. Taylor also has experience teaching and presenting to a variety of audiences on multicultural awareness and cultural diversity, family therapy, complex trauma in children, as well as trauma-sensitive systems of care. Disclosure: Sherri Taylor, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Theopia Jackson, PhD
Theopia Jackson, Ph.D., is the Director for Saybrook University in the Department of Humanistic and Clinical Psychology. She is a licensed clinical psychologist practicing at UCSF Benioff Children’s Hospital, Oakland in the Healthy Hearts program. She is also the Co-Chair of the Education & Training committee for the Association of Black Psychologists (ABPsi) and Chapter President for the San Francisco Bay Area. Dr. Jackson has a long history of providing child, adolescent, and family therapy services. She specializes in serving populations coping with chronic illness and complex trauma. She is a member of the Association of Family Therapists of Northern California (co-founding member of the Cultural Accountability Committee) and the American Psychological Association (Division 32 Society for Humanistic Psychology). She is also on the board of directors for BayKids and medical advisory council for the Sickle Cell Community Advisory Council (SCCAC). Dr. Jackson is a well published scholar-practitioner who provides cultural competency workshops/seminars, along with national and local initiatives intended to establish integrative health care. Dr. Jackson has special interest in the adaptability of Western psychological theories/interventions within diverse multicultural contexts and the integration of cultural/creative healing practices.  Disclosure: Theopia Jackson, PhD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry level Alcohol and Drug Counselors; entry level Case Managers; entry level General Staff; entry level Nurses; entry level Professional Counselors; entry level Psychologists; entry level Social Workers; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing support@relias.com