AIRS: Resource Database Style

 

The ability to convey information that is clear, concise, consistent, and relevant is vital. This ability is one of the most critical skills required by Resource Specialists who are responsible for the maintenance of human services databases in accordance with the AIRS Standards for Professional Information and Referral (I&R). This interactive course covers the structure of I&R database records and the data elements within that structure. It outlines the style considerations for many of those elements, while focusing on two of the most important yet challenging tasks confronted by a Resource Specialist: the naming of organizations and the writing of service descriptions. The course was developed by AIRS staff member, Clive Jones, a former President of InformCanada who is responsible for the AIRS Certification Program, in addition to assisting with training and standards development. It was adapted from material within The ABCs of I&R (copyright AIRS). AIRS is the nonprofit Alliance of Information and Referral Systems at www.airs.org.

$23.00

Hours: 2.00
REL-HHS-AIRS-RDB

Certificates

Certificates provided by accrediting body (2 Match)

Georgia Paraprofessionals

2.0 HOURS


Alliance of Information and Referral Systems Certificate of Completion

2.0 HOURS


Course Details

Course Code: REL-HHS-AIRS-RDB
Hours: 2
Type: Online Course
Content Expiration Date: 6/30/2022
Learning Objectives:
Describe the reasons why a clear and consistent style is an important quality component of a resource database.
Define “data element” and provide examples at the agency, site and service/program levels.
Define the structure of a resource database record in terms of its agency, site, and service/program components.

Outline:
Section 1: Introduction A. About This Course B. Course Objectives C. Introduction D. Importance of Style Section 2: Structure of Database Records Section 3: Data Elements A. Exercise Section 4: Guidelines for Naming an Organization A. Guidelines for Naming an Organization B. Exercise Section 5: Writing Good Service Descriptions A. Writing Good Service Descriptions B. Exercise C. AKA Section 6: Style Rules for Other Key Data Elements A. Style Rules for Other Key Data Elements B. Exercise C. Telephone Numbers D. Contacts E. Hours F. Physical Access G. Eligibility Section 7: Flash Card Review Section 8: References Section 9: Congratulations

Instructor: Clive Jones, B.A.
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management. Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing support@relias.com