Section 1: Overview A. About This Course B. Course Objectives C. Imagine D. Library Books E. The Job of an I&R Resource Specialist is to Create Order Out of that Chaos Section 2: Functions of an I&R Resource Database A. Functions of an I&R Resource Database B. What is a Resource Database? C. Database Users D. Database Products E. Responsibilities of Resource Specialist F. Structure of a Resource Database G. Did You Know? H. What are Records and Fields? I. Let’s Practice Section 3: Organizations, Sites, and Services/Programs A. Organizations, Sites, and Services/Programs B. The Organization or Agency that Operate the Program or Service C. The Site(s) From Which Those Services and/or Programs are Operated D. The Individual Programs/Services and the Details about Their Operation Section 4: AIRS Standards on Resource Databases A. AIRS Standards on Resource Databases B. Let’s Practice Section 5: Skills of a Resource Specialist A. Skill One B. Skill Two C. Skill Three D. Skill Four E. Skill Five F. Skill Six G. Skill Seven H. Skill Eight I. Skill Nine Section 6: Test Your Knowledge A. Test Your Knowledge! Section 7: Summary A. Take a Moment to Reflect on What You Learned B. Course Review C. Congratulations
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management. Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.