Course Code: REL-HHS-AIRS-EA
Type: Online Course
Content Expiration Date: 6/30/2022
Define the concept of empowerment within an I&R environment.
Describe the meaning of advocacy in I&R and identify situations in which advocacy is necessary.
Recognize the difference between individual and system advocacy and examples of each.
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Empowerment and Advocacy
A. Empowerment and Advocacy
B. Empowerment and Advocacy in the AIRS Standards
D. Empowerment Exercise
F. Individual Advocacy
G. Advocacy Exercise
H. When to Provide Individual Advocacy
I. System Advocacy
J. System Advocacy Exercise
K. Summary of Key Points
Clive Jones, B.A.
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management.
Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: entry and intermediate level General Staff; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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