Course Code: REL-HHS-AIRS-CRISIS
Type: Online Course
Content Expiration Date: 11/30/2020
Outline the objectives and responsibilities of an I&R Specialist dealing with a crisis situation.
Describe the components of a crisis intervention model.
Define the basic elements of a suicide risk assessment.
Section 1: Introduction A. About the Course B. Learning Objectives Section 2: Nature of a Crisis A. Nature of a Crisis B. Let’s Review Section 3: Crisis and Coping Mechanisms A. Crisis and Coping Mechanisms Section 4: Crisis Intervention in I&R A. Crisis Intervention in I&R Section 5: Immediate Risk Assessment A. Immediate Risk Assessment Section 6: Crisis Assessment and Referral A. Crisis Assessment and Referral B. Let’s Review Section 7: A Crisis Intervention Model A. A Crisis Intervention Model Section 8: I&R Communication Techniques A. I&R Communication Techniques Section 9: Elements of Suicide Risk Assessment A. Elements of Suicide Risk Assessment B. Let’s Review C. Flash Card Review Section 10: Course Summary A. What Did You Learn
Clive Jones, B.A.
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management.
Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: Entry level General Staff; in the following settings: Health and Human Services.
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Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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