Military Cultural Competence

Military Cultural Competence 

Currently, well over two million people are serving in the Active or Selected Reserve components of the United States military, around the country and around the world. With more than two million deployments since 2001 and a continued presence in areas of conflict as well as humanitarian missions, the need for quality, culturally competent care for Service members and their families has never been greater. In this course you will acquire knowledge regarding military culture so that you can understand, communicate, and effectively interact with Service members and their families. Having basic knowledge regarding the values, structure, policies, and expectations of the military can promote a stronger client-provider alliance and help you develop the skills you need to provide the most effective clinical care. This course teaches you about military rank structure, the branches of service, their missions and core values, active versus reserve status components, demographic characteristics, as well as general and deployment-related military terminology. With a blend of representative scenarios and exercises, you will utilize the tools you need to implement this information. This course is appropriate for all individuals working with military populations. If you are taking this course within a learning management system that offers continuing education credit, you must successfully pass the final exam and complete the course evaluation in order to receive credit.


Hours: 1.25


Certificates provided by accrediting body (1 Match)

Georgia Paraprofessionals

1.25 HOURS

Course Details

Course Code: REL-HHS-CDP-MCC
Hours: 1.25
Type: Online Course
Content Expiration Date: 12/31/2020
Learning Objectives:
Discuss demographic characteristics of Service members.
Explain military rank structure and organization, as well as the primary mission and core values of each branch of Service.
Summarize military terminology, including the differences and similarities between Active and Reserve components.

Section 1: Introduction A. About This Course B. USU Statement C. Learning Objectives Section 2: Military Rank Structure A. Meet SPC McCollum B. Do You Know? C. Overview D. Military Rank Structure E. Warrant Officers F. Commissioned Officers G. Review H. Summary Section 3: Branches of Service: Missions and Core Values A. The United States Military B. Army Structure C. Army Core Values D. United States Navy E. Navy Structure F. Navy Structure – Operating Forces G. Navy Structure – Shore Establishment H. Navy Cory Values I. United States Marine Corps J. Marine Corps Structure K. Marine Corps Core Values L. United States Air Force M. Air Force Structure N. Air Force Structure – MAJCOMs O. Air Force Core Values P. United States Coast Guard Q. More about the United States Coast Guard R. Review S. Summary Section 4: Active versus Reserve Component A. Active Component B. AC Benefits C. AC Challenges/Stressors D. Challenges/Stressors E. Reserve Component F. National Guard vs. Reserves G. RC Benefits H. RC Challenges I. Active and Reserve Components Summary J. Active and Reserve Components Review Question 1 K. Active and Reserve Components Review Question 2 L. Active and Reserve Components Review Question 3 M. Active and Reserve Components Review Question 4 Section 5: Demographic Characteristics A. Overview of Demographic Characteristics B. Active and Reserve Component Enlisted by Age Group C. Active and Reserve Component Officers by Age Group D. Gender E. Active Component Gender Composition, Officers and Enlisted F. Reserve Component (Selected Reserves) Gender composition, Officers and Enlisted G. Female Gender and Rank AC H. Marital Status I. Marital Dissolution J. Race of AC and RC Members K. Occupation – Enlisted L. Occupation – Officers M. Section Summary N. Demographic Characteristics Review Question 1 O. Demographic Characteristics Review Question 2 P. Demographic Characteristics Review Question 3 Section 6: General and Deployment-Related Terms A. Test Your General and Deployment-Related Vocabulary B. Military Speak C. Remember SPC McCollum? D. Now That You Know… E. Review F. Summary Section 7: Conclusion A. Summary B. Final Thoughts C. Congratulations

Instructor: Jenna Ermold, Ph.D.
Jenna Ermold, Ph.D. is a clinical psychologist working as the Assistant Director of Online Programs for the Center for Deployment Psychology at the Uniformed Services University of the Health Sciences in Bethesda, Maryland. In this capacity, she oversees the development and dissemination of online training programs for behavioral health clinicians to improve competency in working with military members and their families. Additionally, she develops and presents workshops across the country to military and civilian audiences on topics in deployment behavioral health and evidence-based therapies for PTSD. She is a graduate of the Malcolm Grow (USAF) Medical Center Psychology Residency Program and served on active duty as a psychology in the United States Air Force from 2002 to 2006. Dr. Ermold graduated from Middlebury College with a degree in psychology and English and received her doctorate in clinical psychology from the University of Vermont. She specializes in health psychology, behavioral health integration into primary care, women's reproductive behavioral health, post-traumatic stress disorder, and military psychology.  Disclosure: Jenna Ermold, Ph.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Staff Writer: Naju Madra, M.A.

Naju Madra, M.A. is an internal subject matter expert and clinical content writer for Relias' Behavioral Healthcare library. She earned her Master's degree in Psychology with specific study in neuropsychological assessment for children with Fetal Alcohol Spectrum Disorders. She brings with her a wealth of experience in clinical assessment, along with expertise in large-scale clinical research project management, recruitment, training, as well as in-person and web-based curriculum development.

In addition to scholarly activities such as writing manuals and preparing manuscripts for peer-reviewed journals, Ms. Madra has over 15 years of behavioral healthcare experience ranging from crisis counseling and job coaching for individuals with severe mental illness and co-occurring disorders, to community college instruction, and trauma specialist at the Veterans Health Administration. In her current role, Ms. Madra has contributed authorship to over 100 behavioral healthcare course offerings for both licensed and non-licensed professionals in the Health & Human Services market.

Disclosure: Naju Madra, M.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Micah Norgard
Micah Norgard is the Project Manager for eLearning and Technology Services at the Center for Deployment Psychology at the Uniformed Services University of the Health Sciences in Bethesda, Maryland. Prior to joining CDP, Mr. Norgard was an active duty U.S. Marine infantryman and infantry unit leader serving twelve years before being honorably discharged. In 2003, 2004, and 2005, he deployed to Iraq in support of Operation Iraqi Freedom. Disclosure: Micah Norgard has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Beginner, Intermediate level Social Workers; Entry level Psychologists; Entry, Intermediate level Alcohol and Drug Counselors; Entry, Intermediate level Professional Counselors; in the following settings: Health and Human Services, Hospital, Long-term Care, Outpatient/Ambulatory Clinics.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.