Smart Business Writing: Writing Effective Emails


In today’s business world, email is often the preferred means of exchanging information, yet many organizations overlook this very important form of business communication. So much of our daily social and business interactions occur over the Internet that it is very easy to take such an important means of communication for granted. Because of the preference for email interaction over other forms of communication, utilizing email in a professional and efficient manner is vital for success.

This course discusses ways to make this most important means of communication effective and efficient so you can produce stellar emails that grab your reader’s attention. Tips for structuring emails will be presented, as well as knowledge about proper professional email tone and language.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-C2L-ST-0114AD
Hours: 0.5
Type: Online Course
Content Expiration Date: 9/30/2022
Learning Objectives:
Identify the best structure for the body of an email.
Discuss the importance of using a professional tone in your correspondence.
Describe proper email language to enhance the professionalism of your email communications.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]