I. Section 1: Introduction A. Course Contributors B. About This Course C. Learning Objectives II. Section 2: Risk Management A. Meet Marco B. What is Risk Management? C. Multi-Disciplinary Teams D. Section Summary III. Section 3: What is Risk Identification? A. Risk Identification B. Methods of Risk Identification C. Risk Evaluation D. Probability Distributions E. Direct and Indirect Costs F. What is a Loss Ratio? G. Frequency vs. Severity H. Rating Matrix I. Prioritizing Risks J. Florida Hurricane K. Section Summary IV. Section 4: Types of Risk Treatments A. Avoidance B. Reduction C. Let’s Practice D. Transfer E. Certificate of Insurance F. Retention G. Let’s Review Treatment of Risk H. Section Summary V. Section 5: Decide and Implement A. Implementation of Treatment B. Monitor the Results C. Incident Review D. Reporting E. Section Summary VI. Section 6: The 10 Most Significant Pitfalls in Implementing a Risk Management Program A. Pitfalls in Implementing a Risk Management Program B. Pitfalls 1-3 C. Pitfalls 4-6 D. Pitfalls 7-8 E. Pitfalls 9-10 F. Let’s Review G. Section Summary VII. Section 7: Conclusion A. Summary B. References C. Congratulations!
Ms. Ritters has been an educator for over 16 years. She was responsible for developing and conducting training for employees in human service organizations, especially direct care staff. In her current role as a consultant, she continues to provide training and development resources for human service providers. Disclosure: Diane Ritters, M.Ed., MA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.Expert Reviewer: Brad Storey, MSW
Brad Storey, Director, Risk Management Division, at Irwin Siegel Agency, Inc., holds a Master’s Degree in Social Work, Administration, Policy, & Planning from Rutgers University. Prior to ISA, Mr. Storey worked at a community mental health center managing residential group homes for people with mental illness, a boarding home for homeless veterans with a substance abuse history, and an Integrated Case Management Services clinical team. Disclosure: Brad Storey, MSW has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.