1. The Eight Critical Success Factors for Better Non Profit Board Performance 2. Fundamentals 3. Three modes of governance 4. Mental models 5. Reframing 6. A sustainable business model includes 7. Sustainability is dynamic 8. Fundraising to financing 9. Board and management networks 10. Why Diversity? 11. Prepare for transition - early 12. Measure outcomes 12. Audience questions 14. Congratulations
James F. Gardner, Ph.D. is currently the President and Chief Executive Officer of The Council on Quality and Leadership in Supports for People with Disabilities. From 1977 to 1986 he served as Director of Community Programs and then as Vice President for Community Program Development at The Kennedy Institute at The Johns Hopkins University. Dr. Gardner received his Ph.D. in a dual program of American Studies and American Social History from Indiana University. He was awarded a Joseph P. Kennedy Jr., Post-Doctoral Fellowship in Medical Ethics at the Harvard Medical School. Dr. Gardner later completed the Masters in Administrative Sciences program at The Johns Hopkins University. Dr. Gardner has held faculty appointments at The Johns Hopkins University and the University of Maryland. He has written and edited numerous publications in the field of human services. Dr. Gardner is a nationally recognized leader in the application of quality improvement methods to the field of human services. Through presentations at national conferences, in his teaching and writing, and during organizational consultations, Dr. Gardner argues that the measurement of quality must move from compliance with organizational process to facilitating person-centered outcomes for people. Dr. Gardner has directed The Council’s research and publication initiative in the area of quality of life design, measurement, and improvement. Since the introduction of The Council’s Personal Outcome Measures in 1993, Dr. Gardner’s research has appeared in Mental Retardation and the International Review of Research in Mental Retardation. Disclosure: James F. Gardner, Ph.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.