The Agency - Part 3: Effective Performance Feedback

The Agency - Part 3: Effective Performance Feedback 

Delivering performance feedback is a pivotal skill for supervisors to have to incentivize and drive performance of their staff. This training reviews how and when performance feedback should be delivered as well as how to set meaningful goals and objectives. This training also reviews ways to resolve performance problems and ways to incentivize staff to improve performance. *Participant complaints regarding this or any other BACB CE event requirements violations must first be directed, in writing, to the Relias Learning ACE Coordinator, Rhonda Davin, PhD. Please contact Dr. Davin via email: [email protected] The ACE Coordinator will make every reasonable attempt to resolve participant complaints; however, should the ACE Coordinator be unable to resolve the complaint, the complainant may file a formal complaint directly with the BACB.


Hours: 2.00


Certificates provided by accrediting body (1 Match)

Behavior Analyst Certification Board


This course is designed to meet Supervision CE requirements as outlined by the BACB.
CEU Type: Learning

Course Details

Course Code: REL-ATS-SUP3
Hours: 2
Type: Online Course
Content Expiration Date: 6/30/2020
Learning Objectives:
Positive feedback, involving contingent, descriptive praise
Corrective feedback
Different types of feedback and ways to deliver it (vocal, written, modeled, video etc)
Correcting work performance
Resolving common performance problems
Promoting staff enjoyment
Staff Writer: Emaley McCulloch BA BCaBA
In 2008 Emaley McCulloch co-founded Autism Training Solutions, LLC and is currently the Director of Behavioral Products and Research at Relias Learning. She is a Board Certified Behavior Analysts and holds a Masters Degree in Special Education. She has 17 years experience in the field of autism and ABA and has provided and overseen services to individuals between the ages of 18 months to 24 years in homes, schools and clinical settings. For eight years she served as a consultant and supervisor at agencies based in Hawaii and Japan where she trained groups of professionals and parents. Emaley’s passion is staff training, dissemination of evidenced-based interventions, film and videography and using technology in the field of behavior analysis and special education. Disclosure: Emaley McCulloch BA BCaBA has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Instructor: Janet Lund, PhD, BCBA-D
Dr. Janet Lund received her PhD from Florida State University in 1999. She is a BCBA-D and past president of the Georgia Association for Behavior Analysis. Dr. Lund is a member of the Behavior Analysis Peer Review Committee for the Georgia Department of Behavioral Health and Developmental Disabilities. She currently provides behavioral services to individuals with disabilities in homes, schools, agency settings, and in the community. She also works in the field of Organizational Behavior Management with Aubrey Daniels International where she utilizes the science of Applied Behavior Analysis to consult with organizations to improve staff performance. In addition, she is the Director of Autism Services at Integrated Behavioral Solutions and a Founding Partner of DataFinch Technologies. Disclosure: Janet Lund, PhD, BCBA-D has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.