Enhancing Communication with Medical Providers and Medical Terminology

Enhancing Communication with Medical Providers and Medical Terminology 

Mental and physical disorders often occur together in the same person and are commonly managed by two separate health care providers. Frequently, treatments for psychiatric illnesses can cause or worsen medical problems, and conversely, medical treatments may cause complications due to interactions with psychiatric medications. Information sharing between behavioral health and primary care providers is necessary for safe and optimal patient care but is often inadequate. This course is designed for behavioral health professionals who work with individuals with severe mental illness (SMI). You will learn why communication with primary care providers is essential and what your role is in improving communication. Through real life scenarios and interactive exercises, you will discover how to prepare your clients for a productive visit with their primary care provider. You will also develop strategies for facilitating communication with the primary care provider, as well as learn common medical terminology that will help you along the way.


Hours: 1.75


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-HHS-0-IT5
Hours: 1.75
Type: Online Course
Content Expiration Date: 6/30/2021
Learning Objectives:
List at least three strategies you can use to troubleshoot barriers and facilitate communication with primary care providers.
Demonstrate three strategies to make your clients interactions with their health care providers more meaningful.
Show proficiency in using at least five new medical terms to improve the ease of communication with primary care providers.

Section 1: Introduction A. About This Course B. Learning Objectives Section 2: Communication with Primary Care: Importance and Barriers A. Jerry Jones Has Bronchitis B. Co-Occurrence of Mental and Physical Illness C. Communication Skills and Mental Illness D. Limitations of the Medical System E. Collaborative Care and the Role of the Behavioral Health Care Professional F. Quick Check G. Summary Section 3: Preparing Your Client for a Visit to the Primary Care Provider A. What Does the Primary Care Provider Need to Know? B. Quick Check C. Tools to Help Your Client Communicate D. Getting Needs Met: Empowering Your Client E. Review F. Summary Section 4: Communication Strategies for the Behavioral Health Professional A. Establish a Point of Contact B. Quick Check C. Modes of Communication D. Following Up E. Quick Check F. Facilitating Communication between Psychiatric and Medical Providers G. Review H. Summary Section 5: Medical Terminology A. Disease Related B. Medical Procedures C. Insurance Terminology D. Specialists E. Summary Section 6: Conclusion A. Summary B. Congratulations

Expert Reviewer: Sally Mravcak, MD
Dr. Sally Mravcak MD is a staff physician at the Capital Health Center for Women’s Health in Hamilton, NJ. She is a graduate of Rutgers Robert Wood Johnson Medical School, board certified in family medicine, fellowship trained in women’s health, and licensed in acupuncture. She has extensive experience caring for the underserved, integrating physical and behavioral healthcare for people with severe mental illness, and has presented on a local as well as national level on this topic. Dr. Mravcak also serves as a volunteer Assistant Professor in the Department of Family and Community Medicine at Rutgers Robert Wood Johnson Medical School, and has been teaching medical students since 2005. She has multiple publications on medical topics including review articles, a research article, and a book chapter. Disclosure: Sally Mravcak, MD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: entry and intermediate level General Staff; in the following settings: Health and Human Services.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
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