This activity is approved for 2.25 contact hours.
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: RULE 50: Report Abuse and Neglect
A. “I am a Human Being!”
B. Your Legally Mandated Responsibilities
C. Illinois Rule 50 Definitions: Employee and Individual
D. Illinois Rule 50 Definitions: Types of Abuse
E. Physical Abuse
F. Sexual Abuse
G. Mental Abuse
H. Financial Exploitation
J. Required Reporter
K. Additional Definitions
L. Questions and Answers
Section 3. Identifying and Reporting Maltreatment
A. When an Incident Occurs
B. Incident Examples
D. How to Make a Report
E. What Is Reportable?
F. When Should You Report It?
G. Did You Know?
H. Some Examples of Inappropriate Interactions
I. What is “Maltreatment?”
J. Indicators of Maltreatment
K. Possible Physical Indicators of Maltreatment
L. Possible Verbal Indicators of Maltreatment
M. Possible Behavioral Indicators of Maltreatment
N. Scenarios for Reflection
O. Caregiver Warning Signs
P. Possible Physical Indicators of Sexual Abuse
Q. Possible Verbal Indicators of Sexual Abuse
R. Possible Behavioral Indicators of Sexual Abuse
S. Possible Circumstantial Indicators of a Sexual Predator
T. Responding to a Report of Sexual Abuse
U. Reporting Deaths
V. Reporting to Law Enforcement
W. Question and Answer
X. Steps in an OIG Investigation
Y. A Note about Privacy Concerns
Z. OIG Investigative Findings
AA. What Happens If You Are Accused Of Abuse or Neglect?
BB. Health Care Worker Registry
CC. False Reporting of Abuse or Neglect
DD. False Reporting
EE. Q & A: Reporting at Your Agency (or Facility)
FF. Recognition is a Form of Prevention
GG. Recognition Activity
Section 4. Preventing Abuse
A. Preventing Abuse: Thought Stopping
B. Preventing Abuse
C. More Strategies for Diffusing a Situation
E. Ask Yourself: Teamwork
F. Creating and Maintaining a Respectful, Healthy, Environment
G. The Impact You Have on People You Help Support
I. Ask Yourself: On Attitude
J. Stress and Burnout
K. What is Stress?
L. Warning Signs of Stress
M. What Can Be Done to Reduce Stress?
N. What Are the Symptoms of Burnout?
O. How Can I Prevent Burnout?
P. Supporting Emotions
R. It’s Not Your Job to Punish or Control
Section 5: Conclusion