Medical Emergencies Management and Risk Management: Medical Error Prevention for Dental Staff


This continuing education course is designed for all members of the dental staff as a comprehensive review of management of basic medical emergencies in the dental office—in order to fulfill requirements for license renewal. Many state dental boards require a course in medical emergency management and it is up to individual licensees to know their state board requirements. My Dental Continuing Education is an ADA CERP recognized provider (all courses approved in all 50 states) and a California Registered Provider (#5100) Medical emergencies can occur at any time in the dental office. In a survey of 4,000 dental offices, 75 percent said they had treated medical emergencies in the last ten years. It is estimated that the average dentist will have to deal with one or two life-threatening medical emergencies in their office during their career. Knowing how to handle medical emergencies will make the dentist and office staff more confident in his or her ability to handle all aspects of the job. Staff should be trained and frequently updated in first aid and cardiopulmonary resuscitation procedures. A written emergency plan should be available, and all staff members should be thoroughly familiar with it and their responsibilities in an emergency. This includes training of office personnel in handling emergencies, development and posting of office emergency guidelines, and maintenance of an emergency kit or “crash cart,” fully equipped and ready for immediate use.


Hours: 6.00


Certificates provided by accrediting body (1 Match)

The Academy-Dental Learning and OSHA Training


This activity is approved for 6.00 contact hours.

Course Details

Hours: 6
Type: Online Course
Content Expiration Date: 8/31/2020
Learning Objectives:
Understand the steps to prepare the dental office for a medical emergency.
Know the role of the current medical history and patient vitals.
Identify the most common dental office medical emergencies & the protocols for
Review steps in administering CPR.
Know the office emergency plan.
Know the contents of a basic emergency kit.
Understand the legal aspects of management of office emergencies.

Section 1: Medical Emergencies Management
Course and Examination Instructions
Learning Objectives
Preparation for Emergencies
Health Assessment
Vital Signs
Emergency Training
Office Emergency Plan
Anxiety Reduction
Recognition of an Emergency and Initial Emergency Procedures
Handling Specific Medical Emergencies
Emergency Kit
Essential Drugs for Emergency Kit
Emergency Treatment Records and Evaluation
Legal Aspects
Section 2: Risk Management: Medical Error Prevention
Learning Objectives
Medical Errors as Related to Dental Treatment
Definition of Medical Errors and Commonly Used Terms
The Medical Error Crisis
The Process of Care: Best Diagnosis and the Treatment Plan
Academy of Dental Learning & OSHA Training
Medical History
Medication Errors
Legal and Ethical Considerations

Instructor: Academy of Dental Learning
 Disclosure: Academy of Dental Learning has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
If you require special accommodations to complete this module, please contact Relias Learning Customer Support by calling (800) 381-2321 or emailing