Course Code: REL-HEN-827
Type: Online Course
Content Expiration Date: 8/31/2018
Learning Objectives:Expert Reviewer:
Summarize the processes of quality assessment and performance improvement.
Discuss the 5 standards of quality care and explain how their hospice fulfills the requirements of each standard.
Implement the principles of QAPI in their own hospice.
Identify areas of excellence and areas for improvement.
Melanie Merriman, MBA, PhD
Dr. Melanie P. Merriman, founder of Touchstone Consulting, provides clients with quality measurement, market research, strategic planning, and program evaluation services with a focus on chronic illness and end-of-life care. Recent clients include The National Hospice and Palliative Care Organization, The Robert Wood Johnson Foundation, and Centers for Medicare and Medicaid Services. Dr. Merriman is also the project director for EDELE (Epidemiology of Death and End of Life Experience), a federally-funded initiative to provide Internet access to public data for healthcare providers and policy-makers. From 1992-1998, Dr. Merriman was Director of Quality and Compliance for VITAS Healthcare Corporation. She is also a co-author of the Missoula-VITAS Quality of Life Index and The QAPI Requirement: Resources for Hospice Programs.
Disclosure: Melanie Merriman, MBA, PhD has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
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