Who’s in and who’s out? These are the questions regularly asked of database curators who are responsible for the maintenance of human services databases in accordance with the AIRS Standards for Professional Information and Referral. This course provides insight into how to make those decisions. It also provides important background information for Information & Referral (I&R) managers and for everyone within the I&R field who needs a better understanding and appreciation of the composition of resource databases. The interactive course covers the challenges of deciding what human service organizations and programs should be included in a resource database and which should be excluded, taking into account the practical reality of balancing the community needs of the resource database with the means available to effectively maintain it.
Section 1: Introduction
About This Course
Section 2: Inclusion and Exclusion Policies
Introduction to Inclusions and Exclusions
Inclusion and Exclusion Policies
Advantages of a Formally Documented Inclusion/Exclusion Policy
The Gray Areas
Managing an Inclusion/Exclusion Policy
What the AIRS Standards Say
Section 3: Conclusion
Clive Jones is a former President of InformCanada, and is responsible for I&R training, credentialing, and standards development.Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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