Course Code: EL-IE-IR-AIRS
Type: Online Course
Content Expiration Date: 6/30/2022
Describe why an inclusion/exclusion policy is required.
Define the factors and sensitivities that are involved in making decisions about what to include and what to exclude.
Identify some of the services/programs/organizations whose inclusion or exclusion are frequently among the “most debated” within an I&R agency.
Section 1: Introduction
A. About This Course
B. Course Objectives
C. Introduction to Inclusion and Exclusion
Section 2: Inclusion and Exclusion Policies
Section 3: Advantages of a Policy
Section 4: Inclusion
Section 5: Exclusion
Section 6: The Gray Areas
Section 7: Managing an Inclusion/Exclusion Policy
Section 8: Let’s Review
Section 9: Summary
B. Take a Moment to Reflect on What You Learned
Clive Jones, B.A.
Clive Jones is a consultant specializing in association management, standards development, and the operation of certification and accreditation programs. He is actively involved in the planning and implementation of 2-1-1 systems in Canada and the United States. With over 20 years of community services experience, Clive is the former Director of Operations for 2-1-1 Toronto and a past President of InformCanada. Before joining the non-profit sector, he worked as a news writer, corporate video producer, and editor for a legal publishing company. Clive has an Honours B.A. in Politics and History, and diplomas in Broadcast Journalism and Call Centre Management.
Disclosure: Clive Jones, B.A. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: entry and intermediate level General Staff; in the following settings: All Healthcare Settings.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help
) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here