This course introduces interest-based negotiation. It also covers some of the strategies used to find, explore, and create potential job opportunities with community businesses. This course is not intended to teach how to conduct interest-based negotiations. Instead, it is intended to teach you how to use interest-based negotiation once you have mastered the basic skills. Individuals who are interested in learning how to do customized employment and interest-based negotiation can find more information at the Office for Disability Employment Policy website or the Griffin-Hammis Associates website. Note: Throughout this course, the terms “job developer,” “employment specialist,” and “employment professional” are used interchangeably. In this context, they all refer to the person who helps an individual find employment.
This activity is approved for 1.00 contact hours.
Section 1: Introduction
About This Course
Section 2: A Quick Review
Discovering Personal Genius
Customized Job Development
Customized Employment Outcomes
Section 3: Interest-Based Negotiation
What is Interest-Based Negotiation?
Positional vs. Interest-Based Negotiation
Creating Win-Win Employment Scenarios
Section 4: Negotiation Strategies
Find Common Ground
Learn to Listen
Conduct Meaningful Conversations
Use Effective Communication Strategies
Manage Communication Breakdowns
Section 5: Negotiating Employment
Employment Proposal Outline
Section 6: Conclusion
Writer: Kimberly Workman, MA
Ms. Keeton has worked closely with the state of Florida’s Division of Vocational Rehabilitation (VR) to coordinate the development and implementation of a Self-Employment Certification curriculum. Florida VR has been the first in the nation to make such an extensive commitment to supporting self-employment as a possible outcome for all customers. Beth has served as the point-person for this effort and has been actively involved in all aspects of implementation including: Developing the training curriculum; training VR vendors; and providing ongoing technical assistance to VR staff (both state and local), vendors, and customers. Additionally, Beth works with GHA on several other national projects, all of which are geared towards increasing the quantity and quality of employment outcomes through Customized Employment.
For the last decade, Beth has provided extensive training and technical assistance throughout the country on positive behavior support, self-employment, customized employment, and benefits analysis. During her time on the various self-employment projects, she has developed expertise in all aspects of business plan development and has discovered a particular affinity for financial planning and Social Security benefits analysis.Disclosure: Beth Keeton, MS has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments. Disclosure: Kimberly Workman, MA discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.Subject Matter Expert: Bob Niemiec
Bob Niemiec is a Senior Associate with Griffin-Hammis Associates. Bob served as the Director of the Minnesota Employment Training and Technical Assistance Center (MNTAT) and prior to joining GHA in 2009, was the Director of Employment and Community Supports for Community Involvement Programs in Minneapolis, Minnesota where he led the transformation of a traditional day program into a high-quality community employment service. Bob has provided training and consultation services in 46 states and 2 Canadian provinces as well as assisting in the planning and facilitation of Employment First events in 12 states.
Bob was a mentor for the Wisconsin Medicaid Infrastructure Grant (MIG) in their CRP Rebalancing Project and with T-TAP, a project funded by the US Department of Labor, Office of Disability Employment Policy. In these roles, Bob worked with Community Rehabilitation Programs to increase integrated employment outcomes for people with disabilities and to help manage organizational change efforts.
A graduate of Indiana University, Bob has been in the field of employment for persons with disabilities for over forty years serving in various roles from direct service to executive director. Bob has been the Chair of the Minnesota State Rehabilitation Council and a member of the Minnesota Governor’s Workforce Development Council. He is a Past-President of APSE: The Association of People Supporting Employment First, a founding member and former President of Minnesota APSE, former President of the APSE Foundation, a member of the Editorial Board of The Journal of Vocational Rehabilitation, and a founding member of the Minnesota Employment First Coalition.Disclosure: Bob Niemiec has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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