Best Practices in Patient Education: Striving Toward Optimal Health Outcomes

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Overview of Patient Education

Patient Education, Defined

Knowledge, Skills, and Attitudes Defined

Review

Summary

Section 3: Concepts and Models

Overview

Health Literacy Universal Precautions

Health Belief Model

EDUCATE Model

Social Learning and Self-Management Theories

Self-Management Skills and Tasks

Motivational Interviewing

Patient Activation

Identifying the Activated Patient

Patient Activation Stages

Health Coaching

Stages of Change Model

Other Models

Review

Summary

Section 4: Assessment

Overview

Assessment Steps

Sociodemographic Information

Patient and Family’s Learning Needs

Patient Engagement

Learning Preferences

Learning Barriers

Standardized Assessment Tools

Review

Summary

Section 5: Setting the Stage for Planning

Overview

Educational Settings

Team-Based Approach

Role of the Significant Other/Caregiver

Social Support

Interpreters

Review

Summary

Section 6: Planning

Mutual Goal-Setting

Prioritize Educational Goals

Self-Efficacy and Building Confidence

Key Messages and Content

Teach Simply

Multi-Modal Approaches

Effective Communication Strategies

Multi-Sensory Approaches

Multi-Prong Approach

Problem-Centered Learning

Experiential Learning

Personalized Action Plans

Reinforce Education

Promote Positive Affect and Self-Affirmation

Shared Decision-Making

Self-Regulatory Learning or Self-Monitoring

Educational Resources

Review

Summary

Section 7: Implementation

Overview

Focus on the Patient

Health Literacy Universal Precautions and Effective Patient Education Strategies

Teaching/Learning Sessions

Planned Teaching Sessions

Review

Summary

Section 8: Evaluation

Overview

Why Evaluation Is Important

When to Evaluate

How to Evaluate

Review

Summary

Section 9: Conclusion

Course Summary

Course Contributors

Resources

References

The Health Care Education Association (HECA) has partnered with Relias to develop this patient education professional development program. HCEA is a multi-disciplinary professional organization comprised of health care educators who are committed to improving healthcare outcomes through evidence-based education. The HCEA members are educators from across the continuum of care with a focus on patient, family and consumer health education, health literacy, patient engagement, patient-centered care and documentation. HCEA promotes optimal health by working with health care professionals to build knowledge, networks, and partnerships. The course authors hold advanced degrees and professional certifications related to health education and nursing professional development. They also have decades of experience with patient education evidence-based practice, quality initiatives, curriculum development, and research. The content of this continuing education module is based on the HCEA’s Patient Education Practice Guidelines for Health Care Professionals. Disclosure: Health Care Education Association (HCEA). has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.

Ms. Workman is an Instructional Designer at Relias. She has a Master of Arts in Technology and Communication, as well as graduate certificates in Public Health, Epidemiology, and Digital Communications. Ms. Workman has a background in writing and designing online continuing medical education for physicians and other health professionals on multiple educational platforms, including web-based, game-based, and immersive learning environments. She has also used simulation training extensively to connect learning to real-world environments. Disclosure: Kimberly Workman, MA discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.