This microlearning course will address the technique of verbal de-escalation and how it can be used to communicate with someone during a potentially dangerous or threatening situation.
Section 1: Verbal De-Escalation Strategies
Verbal De-Escalation Strategies
Lauren received her Master of Social Work degree from North Carolina State University in Raleigh. She has over 11 years of experience working in case management and counseling. She is a PhD student at North Carolina State University focusing on continuing professional education for adult learners. She is a Licensed Clinical Social Worker and Licensed Clinical Addiction Specialist in North Carolina, where she has worked in private practice and agency work focusing on serving adults with an emphasis on trauma, addictions, chronic pain, and crisis intervention. She has extensive experience providing clinical supervision services to social workers and addiction professionals. She has spoken at local and national addiction conferences and has worked as a content writer for health and wellness agencies. Lauren joined Relias as a behavioral health content writer and subject matter expert in 2021. Disclosure: Lauren Quick-Graham, MSW, LCSW, LCAS, CSI discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.
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