Communication and Dementia
Hours: 0.50
Communication is the transfer of information from one person to another. It is a skill that involves both verbal and nonverbal forms. Understanding that behaviors are the language of dementia, then interpreting the behaviors as a form of communication is vital. This course discusses how to effectively communicate with a person with dementia. It also discusses what can trigger challenging behaviors and how to prevent the frustration that can lead to these behaviors.
Communication is the transfer of information from one person to another. It is a skill that involves both verbal and nonverbal forms. Understanding that behaviors are the language of dementia, then interpreting the behaviors as a form of communication is vital. This course discusses how to effectively communicate with a person with dementia. It also discusses what can trigger challenging behaviors and how to prevent the frustration that can lead to these behaviors.
Texas Health and Human Services Commission
Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed Home Health, Licensed and Certified Home Health, Personal Assistance Services, Hospice. Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 0.5000 contact hours.
Florida Board of Nursing - Certified Nursing Assistants
This is not an accredited course for professional license renewal. Florida CNAs may use this inservice toward meeting their annual inservice requirement.
This activity is approved for 0.50 contact hours.
Washington State Department of Social and Health Services (ALL Direct Care Workers)
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.5000 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2235801
California Nursing Home Administrator Program - P type
This educational offering is approved by the California Nursing Home Administrator Program (NHAP) as a Patient Care/Aging ("P" credit) course. Provider # CEP 1701; Course Approval # 1701001-8681/P. This activity is approved for 1.0000 contact hours.
Identify at least three ways to use non-verbal communication when communicating with a person with dementia.
Describe two ways to effectively communicate with someone with dementia.
Outline:
Section 2: Dementia’s Effect on Communication
Behavioral Changes with Dementia
Section 3: Communication with Individuals with Dementia
Approaching Those with Dementia
Helping Individuals Communicate
Writer: Kathleen Koopmann, RN, BSN, PCCN
Kathleen Koopmann, RN, BSN, PCCN, is an SME Writer for the Post-Acute Care team at Relias, with a focus on long-term care. Kathleen earned her associate degree in nursing in 1987 at Mid-Michigan Community College and her Bachelor of Science in nursing in 2018 from Western Governor's University. She has training from the North Carolina Statewide Program for Infection Control and Epidemiology through NCDHHS and the University of North Carolina. Kathleen has worked in long-term care, outpatient care, acute care, and nursing education. She has hospital experience in Med-Surg, OR/PACU, Critical Care, and outpatient experience in Occupation Health. Kathleen has experience as a clinical instructor for the LPN program at Susquehanna County Career and Technical Center in Pennsylvania. Most recently, she recently worked in long-term care as a Staff Development Coordinator and Infection Control Practitioner.
Disclosure: Kathleen Koopmann, RN, BSN, PCCN has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
