Hospice Case Management and Patient Outcomes
Hours: 1.00
Coordination of services throughout the length of stay, from admission through death and bereavement, is more highly regulated today than it ever has been. Scrutiny by the Centers for Medicare and Medicaid Services finds gaps in care planning, coordinated management of services, and documentation. Hospices must make the shift for better managed and coordinated patient care within the case management model. In this course, you will learn about the case management model and the role of the case manager.
Coordination of services throughout the length of stay, from admission through death and bereavement, is more highly regulated today than it ever has been. Scrutiny by the Centers for Medicare and Medicaid Services finds gaps in care planning, coordinated management of services, and documentation. Hospices must make the shift for better managed and coordinated patient care within the case management model. In this course, you will learn about the case management model and the role of the case manager.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Commission for Case Manager Certification
This program has been pre-approved by The Commission for Case Manager Certification to provide 1.0000 hours of continuing education credit to CCM® board certified case managers.
Explain the advantages of the Case Management model of care.
Discuss the importance of Case Management as related to on-call services.
Describe the regulations governing the hospices QAPI program.
Explain the role of Case Managers in patient outcomes and QAPI.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Case Management
Defining Case Management
Case Management and Staffing
Review
Summary
Section 3: On-Call Needs of Hospice Patients
The Case Manager’s Role
On-Call Challenges
Review
Summary
Section 4: Case Management and Patient Outcomes
Patient Outcomes
Plan Of Care Development
Review
Summary
Section 5: Quality Assurance and Performance Improvement (QAPI)
QAPI
The Case Manager’s Role in Patient Outcomes and QAPI
Review
Summary
Section 6: COVID-19 Impact On Hospice Case Management
Pandemic and Hospice Case Management
RN Case Manager Role During COVID-19
CMS Waiver 1135 and the CARES Act
Bereavement During A Pandemic
Review
Summary
Section 7: Conclusion
Course Summary
Course Contributor
References
Elizabeth Vaccaro earned her Bachelor of Science in nursing from Kean University. She is certified as a Multiple Sclerosis Nurse Educator. Elizabeth has worked in a variety of healthcare settings from the hospital to the pharmaceutical industry which has allowed her to have a great appreciation for all the challenges that span the healthcare field. She has practiced in the hospice setting for nine years in a variety of roles from Case Manager, Educator, and Director of both inpatient and home care hospice. Disclosure: Elizabeth Vaccaro, BSN RN, MSCN discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.
The target audience for this course is: Case Managers; Nurses; in the following settings: Hospice.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
