Risk Management Office Procedures

Course Code: REL-AC-SWK-DDE-5066-V2

Hours: 2

Type: Online Course

Content Expiration Date: 11/30/2024

Learning Objectives:
Be aware of the types of procedural issues which can lead to legal
suits.
Optimize patient communication and manage patient expectations.
Know what needs to be documented and why.
Implement patient record keeping, tracking. and follow-up
protocols to enhance patient care and reduce malpractice risks.
Utilize informed consent/informed refusal to protect a practice.
Integrate risk management strategies to reduce risks and exposures.
Understand the importance of cross-disciplinary communication
among health care providers.

Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Accommodations
If you require special accommodations to complete this module, please contact Relias Customer Support here.