One of the most challenging tasks you will face when caring for persons with dementia is managing their behaviors. However, this task can become more manageable if you understand how to communicate with persons with dementia. Effective communication is the key to understanding and managing many of the behaviors a person with dementia exhibits. This course discusses how dementia affects a person's ability to communicate. It also discusses the communication techniques you can use to prevent behaviors in persons with dementia.
The goal of this course is to educate direct care workers in post-acute care settings on how to communicate with persons with dementia.
One of the most challenging tasks you will face when caring for persons with dementia is managing their behaviors. However, this task can become more manageable if you understand how to communicate with persons with dementia. Effective communication is the key to understanding and managing many of the behaviors a person with dementia exhibits. This course discusses how dementia affects a person's ability to communicate. It also discusses the communication techniques you can use to prevent behaviors in persons with dementia. The goal of this course is to educate direct care workers in post-acute care settings on how to communicate with persons with dementia.
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.5000 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2235568
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: The Basics of Communication
A Different Perspective
The Communication Process
Review
Section 3: Understanding the Person with Dementia
Behavior as a Form of Communication
Meet Rolland
Meet Lenora
Section 4: Using Effective Communication Techniques
What to Do
What Not to Do
Section 5: Conclusion
Course Summary
Course Contributor
References
Kimberly Matthews, RN obtained a nursing degree from Western Kentucky University in 1998. Ms. Matthews possesses over 20 years of nursing experience with over 17 of those in the Skilled Nursing industry. Ms. Matthews has extensive experience in MDS, restorative nursing programs, and nursing management. Ms. Matthews is currently a Post Acute Care Content writer and subject matter expert for MDS. Disclosure: Kim Matthews, RN has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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