Excellence Series: Outcomes Improvement
Hours: 1.00
Improving patient experience, promoting positive clinical outcomes, and increasing safety are critical goals in any healthcare organization. There continues to be a national push for quality by implementing strategies that promote a culture of safety, monitoring nursing benchmarks, and optimizing financial revenue.
Improving patient experience, promoting positive clinical outcomes, and increasing safety are critical goals in any healthcare organization. There continues to be a national push for quality by implementing strategies that promote a culture of safety, monitoring nursing benchmarks, and optimizing financial revenue.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Recall agencies that promote quality and safety.
Describe strategies that promote quality and safety in a healthcare organization.
Describe how quality care impacts financial reimbursement in an inpatient setting.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: National Safety Crisis
Case Study
Bedside Nurses: The Heart of Quality Care
Microsystem Model
Review
Section 3: Quality and Safety Metrics
Quality and Safety
Quality
Creating a Culture of Safety
Safety
Case Study
Organizations that Focus on Quality and Safety
Summary
Section 4: Financial Incentives to Promote Quality
Knowledge Check
Centers for Medicare and Medicaid Services (CMS)
Summary
Section 5: Clinical Vignette
The General Hospital
Section 6: Conclusion
Course Summary
Course Contributor
References
Staff Writer: Zeliha Ozen, MSN, RN, CCRN, CNL
Zeliha has extensive experience in critical care nursing in acute care hospitals, including cardiac intensive care and medical intensive care units. She has served in various roles, such as lung transplant coordinator, educator, preceptor, charge nurse, and code nurse. Additionally, Zeliha has worked on several quality initiatives for the ICU, such as infection control, cardiac education, and nursing onboarding. She earned a bachelor of science in nursing from Saint John University in Rochester, New York. She has a master of science in nursing and a master’s in clinical nurse leadership (CNL) from Queens University in Charlotte, North Carolina. She is also a certified critical care nurse (CCRN). Disclosure: Zeliha Ozen, MSN, RN, CCRN, CNL has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
The target audience for this course is: Nurses; in the following settings: Acute Care Facility.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
