Welcome to the Communication module in the ELNEC-Pediatric Palliative Care curriculum. Communication is the foundation of all you do in palliative care. This course emphasizes the importance of good communication in pediatric palliative care. The complexities of communicating with children and families at this critical time are described along with suggestions for promoting effective communication. The goal of this course is to provide nurses in hospice and palliative care with knowledge of communication in pediatric palliative care.
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Florida Board of Nursing (CEBroker Provider #50-290)
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Georgia Board of Nursing (CEBroker Provider #50-290)
South Carolina Board of Nursing (CEBroker Provider #50-290)
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
New Mexico Board of Nursing (CEBroker Provider #50-290)
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.50 contact hours for participating in this course.
Mississippi Board of Nursing (CEBroker Provider #50-290)
North Dakota Board of Nursing (CEBroker Provider #50-290)
Section 1: Introduction
About This Course
Section 2: Communication Basics
The Power of Words
Collaborative Decision Making
Methods of Communication
Factors Affecting Communication
Other Influential Family Factors
Coping with Loss
Review: Communication Myths
Section 3: Communication Techniques
Mind the Details
Communication Techniques in Palliative Care
Delivering Difficult News
Common Responses to Receiving Difficult News
Articulating Empathy: NURSE
Ongoing Communication and Support
Listen with Parent’s Ears
Phrases to Use
Semantics: Use the “D” Word
Helpful Tips for Talking with Children
Talking About Death with Children
Children’s Understanding of Death and Communication Techniques
Communication Between Professionals
Pediatric Communication with APRN and Oncologist
The Nurse’s Role
Section 4: Conclusion
The content for this course was revised by Amy Haskamp, MSN, RN, PCNS-BC, CPON, CHPPN.
Amy Haskamp is a Pediatric Clinical Nurse Specialist for the Pediatric Palliative Care Team (PACT) at Riley Hospital for Children at Indiana University Health Hospital. She has over 16 years of experience caring for children with cancer before joining PACT in 2014. Working with the oncology population, she became interested in pain management, psychosocial support, and pediatric palliative care. She lectures and teaches at the local, national, and international level, and has been a member of the ELNEC pediatric faculty since 2011. Ms. Haskamp is an active reviewer for pediatric palliative care education and has co-authored several publications on pediatric palliative care.
The content for this course was created by The ELNEC Project Team.Disclosure: ELNEC Pediatric 2021 has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
The ELNEC Project, which began in 2000, is a collaboration between the American Association of Colleges of Nursing (AACN), Washington, DC and the City of Hope, Duarte, CA. For more information about ELNEC, go to www.aacnnursing.org/ELNEC.
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