Do no harm: A fundamental principle of medical care, yet thousands of patients suffer harm from medical errors every day. Some reports estimate annual deaths from medical errors in the U.S. to be as high as 250,000, but a more recent study revealed that number may be highly inflated (Rodwin et al., 2020). The actual number of preventable deaths estimated by a meta-analysis was 22,165, with most occurring in people expected to have less than 3 months to live. For those who were expected to live longer than 3 months, 7,150 deaths occurred. The difference may be due to over-estimation or from initiatives to reduce errors since initial values were released. Regardless, healthcare professionals are obliged to do no harm, so continued efforts are needed to reduce medical errors.
This course is intended to educate nurses, physicians, and physician assistants on the causes and strategies for preventing medical errors.
Do no harm: A fundamental principle of medical care, yet thousands of patients suffer harm from medical errors every day. Some reports estimate annual deaths from medical errors in the U.S. to be as high as 250,000, but a more recent study revealed that number may be highly inflated (Rodwin et al., 2020). The actual number of preventable deaths estimated by a meta-analysis was 22,165, with most occurring in people expected to have less than 3 months to live. For those who were expected to live longer than 3 months, 7,150 deaths occurred. The difference may be due to over-estimation or from initiatives to reduce errors since initial values were released. Regardless, healthcare professionals are obliged to do no harm, so continued efforts are needed to reduce medical errors. This course is intended to educate nurses, physicians, and physician assistants on the causes and strategies for preventing medical errors.
South Carolina Board of Nursing (CEBroker Provider #50-290)
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
New Mexico Board of Nursing (CEBroker Provider #50-290)
Mississippi Board of Nursing (CEBroker Provider #50-290)
North Dakota Board of Nursing (CEBroker Provider #50-290)
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 2.00 contact hours for participating in this course.
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 2.00 contact hours for participating in this course.
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 2.00 contact hours for participating in this course.
Georgia Board of Nursing (CEBroker Provider #50-290)
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Florida Board of Medicine (CEBroker Provider #50-290)
Physicians will receive 2.00 AMA PRA category 1 Credits™.
Florida Physician Assistants (CEBroker Provider #50-290)
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 2.00 contact hours for participating in this course.
State Medical Board of Ohio (CEBroker Provider #: 50-290)
Louisiana State Board of Medical Examiners (CEBroker Provider #: 50-290)
Mississippi State Board of Medical Licensure (CEBroker Provider #: 50-290)
Physicians will receive 2.00 AMA PRA category 1 Credits™.
South Carolina Board of Medical Examiners (CEBroker Provider #50-290)
Tennessee Board of Medical Examiners (CEBroker Provider #50-290)>
Physicians will receive 2.00 AMA PRA category 1 Credits™
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 2.00 General continuing education credits.
South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
West Virginia Board of Social Work (CEBroker Provider #50-290)
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Medical Errors: Current State, Terminology, and Classifications
The Modern Patient Safety Movement
Terminology
A Framework for Classifying Errors
Review
Summary
Section 3: Contributing Factors to Medical Errors
Small Departures from the Standard of Care
Normalization of Deviance
Unwarranted Variations
Healthcare Complexity
Standardization and High-Reliability Organizations
Clinical Decision Support Tools
Clinical Pathways
Review
Summary
Section 4: Root Cause Analysis
Goals of Root Cause Analysis
The RCA Team
Leadership’s Role in RCA
Event Review Process
Trigger Questions
Actions to Prevent Harm
Review
Summary
Section 5: High Frequency and High Severity Medical Errors
Falls
Suicide
Leadership and Safety Culture
Inadequate Hand-off Communication
Medication Errors
Review
Summary
Section 6: Medical Errors and Vulnerable Populations
Older Adults
Limited Health Literacy and Limited English Proficiency
Children
Review
Summary
Section 7: Diagnostic Errors
Impact of Diagnostic Errors
Complexities in Diagnosis
Patient Harm and Diagnoses
Clinical Reasoning
Cognitive Biases and Debiasing Strategies
Types of Cognitive Biases
Zebra
Review
Summary
Section 8: Common Misdiagnosed Medical Conditions
Cancer
Vascular Conditions
Infections
Timely Response to Complications During Surgery and Post-Operatively
Review
Summary
Section 9: Conclusion
Course Summary
Course Contributors
Resources
References
Instructor: Cathryn Ayers, RNRebecca Smallwood, MBA, RN, has experience across multiple healthcare settings including: rural and urban acute care hospitals, public health, ambulatory surgery, higher education, and commercial healthcare learning organizations. Her roles have included: medical/surgical, ED, and OR Staff and Charge Nurse; Director of School Health Services/School Nurse; Public Health Epidemiology and Bioterrorism Preparedness Specialist; Infection Control Practitioner; Quality Management Specialist; Organizational Development Specialist and Educator. Prior to joining Relias as an acute care SME Writer in 2017 and Curriculum Designer in 2021, she provided consultation to Swank Healthcare and was the Director of Education Services for Health.edu, a division of Texas Tech University Health Sciences Center. Rebecca earned a diploma in nursing from Methodist Hospital School of Nursing in Lubbock, Texas in 1989 and an MBA from Wayland Baptist University in 2010 with an emphasis in healthcare administration.
Disclosure: Rebecca Smallwood, MBA, RN has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Cathryn Ayers, RN, MSN has nearly 10 years of critical care experience. She was active in multiple committees to improve patient safety, executed staff education activities, and managed the new graduate orientation program for those entering intensive care units. Cathryn obtained a license for massage and bodywork therapy in 2012 and graduated from the University of North Carolina at Greensboro in 2016 with a Master of Science in Nursing Education. She has provided telephonic case management services and developed program materials to facilitate positive outcomes for people with rare conditions across the United States. Cathryn has a passion for teaching and helping others to be their best. Disclosure: Cathryn Ayers, RN has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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