When it comes to providing quality services, the Direct Support Professional (DSP) may be the most significant person in the life of an individual with a disability. However, turnover in DSP positions is a major challenge—in fact, a crisis situation—in most states and service organizations. In this course you will learn about the scope of the crisis, common reasons for DSP turnover, and its negative impact on support services. You will also learn about strategies agencies and individual managers can take to help reduce DSP turnover.
The goal of this course is to provide Qualified Professionals (QPs), managers, and supervisors in IDD settings with strategies to identify common reasons for DSP turnover and how to reduce it.
When it comes to providing quality services, the Direct Support Professional (DSP) may be the most significant person in the life of an individual with a disability. However, turnover in DSP positions is a major challenge—in fact, a crisis situation—in most states and service organizations. In this course you will learn about the scope of the crisis, common reasons for DSP turnover, and its negative impact on support services. You will also learn about strategies agencies and individual managers can take to help reduce DSP turnover. The goal of this course is to provide Qualified Professionals (QPs), managers, and supervisors in IDD settings with strategies to identify common reasons for DSP turnover and how to reduce it.
This activity is approved for 1.00 contact hours.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: The DSP Workforce Crisis
Negative Impact on the People Supported
Negative Impact on the Organization
Negative Impact on Other Staff
Review
Summary
Section 3: Common Reasons for DSP Turnover
The Natural Limits of Provider Organizations
Leadership Issues
Review
Summary
Section 4: Reducing DSP Turnover
Hiring Strategies
Training and Coaching
Supporting and Respecting Staff
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
References
David Morstad, M.Ed., has served as a Corporate Director of Training, VP/Communications, and is a veteran of nearly forty years in the human services field. He is a Fellow of the American Association on Intellectual and Developmental Disabilities and a sought-after writer and speaker on issues of leadership in the disability field. Disclosure: David Morstad, M.Ed. has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.Staff Writer: Diane VanHusen, QIDP
Diane VanHusen received her Bachelor of Arts in Psychology from the State University of New York at Albany. She has over 35 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, early intervention teacher, IDD case manager, and executive director for an ICF/IID facility. She has developed and provided training on a variety of topics related to intellectual and developmental disability services. Disclosure: Diane VanHusen, QIDP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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