Change Management 2: Leading the Implementation of Change

Change Management 2: Leading the Implementation of Change 

In this Change Management 2: Leading the Implementation of Change course, you will explore strategies for planning and implementing change, as well as guiding your team through the change process. You will gain an understanding of the common reasons why most change efforts fail. You will learn how to effectively overcome these challenges and have the opportunity to assess the change readiness of your team. Successful change implementation requires a focus on the behaviors and attitudes of your team and employees to ensure they adapt to, and support, the change. You will identify the four stages of change and learn how to help your employees adapt to change effectively. We will use a blend of experiential exercises, instructive information, and self-study to increase your awareness and skill in planning and implementing change in your department.


Hours: 1.00


Certificates provided by accrediting body (3 Match)

National Alliance for Direct Support Professionals


This activity is approved for 1.00 contact hours.

SHRM Preferred Provider


This course is approved for 1.00 contact hours.

Human Resources Certification Institute


This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

Course Details

Course Code: REL-TRNKY-0-CHMGMT2
Hours: 1
Type: Online Course
Content Expiration Date: 11/30/2020
Learning Objectives:
Recognize the reasons why most change efforts fail, and how to avoid failure.
Identify effective ways to plan, and prepare for, change.
Determine methods for guiding your team through the stages of change.
Apply best-practice strategies for implementing change within your team and department.

I. Introduction A. Course Contributors B. About This Course C. Learning Objectives II. Planning for Change A. Meet Bryan B. Why Most Change Efforts Fail C. Effective Change Preparation D. Let’s Review: Planning for Change E. Section Summary III. Implementing Change A. The Change Curve B. Let’s Review: Implementing Change C. Best Practice Strategies D. Section Summary IV. Conclusion A. Summary B. References C. Congratulations

Instructor: Deborah Waitley, Ph.D.
Deborah Waitley, Ph.D. is a learning specialist, coach and author for Turnkey Strategic Relations. She is a highly regarded expert in leadership effectiveness and performance improvement, with specific emphasis in the areas of emotional intelligence, team-building, internal communications and interpersonal skill development. She has over 20 years of executive management and consulting experience, and has worked for such Fortune 500 companies as Turner Broadcasting, Cox Communications, American General Corporation (AIG) and GTE/Verizon to lead and facilitate organizational effectiveness initiatives. With a background in psychology and organizational behavior, Deborah incorporates substantial best practices research into her writing, coaching, training and facilitation. Disclosure: Deborah Waitley, Ph.D. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Administrators; in the following settings: All Healthcare Settings.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.