Fundamentals of Management: The Emerging Leader
Certificates
SHRM Preferred Provider
This course is approved for 0.50 contact hours.
Human Resources Certification Institute
This program has been approved for 0.50 (general) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Course Details
Apply techniques to effectively manage your time and energy.
Identify steps to connect and communicate with your team.
Summarize practical applications for setting expectations with your manager and your team.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Learning to Lead
Meet Stefano
The Management Transition
Connect and Communicate
Transactional vs. Relational
Listening
Verbal and Nonverbal Communication
Managing Your Time and Energy
Review
Summary
Section 3: Managing Relationship Expectations
Turn Your Manager into a Partner
Establishing the Relationship
Setting and Managing Expectations
Ask Clarifying Questions
Seek Feedback
Working with Your Team
Encouraging Accountability
Empower or Micromanage?
Providing Feedback
Review
Summary
Section 4: Conclusion
Summary
Course Contributor
References
Congratulations!
Expert Reviewer: David A. Winter, MBA, SPHR, SHRM-SP
Mr. Winter received an MBA from the University of Richmond and a BA in Psychology from the University of Virginia. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. Mr. Winter has served as an HR executive in a variety of business settings and has more than 30 years of experience as a human resources practitioner. He is currently the president of an HR consulting firm focused on HR strategy and leadership, organizational and individual development, coaching, and training. Disclosure: David A. Winter, MBA, SPHR, SHRM-SP has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: Human Resource Professional; in the following settings: All Healthcare Settings.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
