Enhancing Communication Skills for Correctional Supervisors

Green Clock Hours: 2.00

Staff working in juvenile and adult correctional facilities have a stressful, yet important job. In addition to the stress that accompanies working with justice-involved adults and juveniles, staff often experience stress due to miscommunication with supervisors and administrators. This added stress often leads to job burnout, high turnover rates, and safety and security concerns. Supervisors can reduce stress among staff and limit these adverse outcomes using effective interpersonal communication. Interpersonal communications are vital to general communications with staff, responding to requests, giving directives, managing or resolving conflict, and encouraging and motivating staff. While correctional supervisors may need to communicate with a variety of different groups of people, including inmates or residents, administrators, volunteers, etc., this course will focus on communication between supervisors and staff. The goal of this course is to provide staff who are managing and supervising correctional officers and youth workers in jails and prison settings with information on how to use interpersonal communications to improve staff and supervisor relations and work performance.

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$25.00

Course Description

Staff working in juvenile and adult correctional facilities have a stressful, yet important job. In addition to the stress that accompanies working with justice-involved adults and juveniles, staff often experience stress due to miscommunication with supervisors and administrators. This added stress often leads to job burnout, high turnover rates, and safety and security concerns. Supervisors can reduce stress among staff and limit these adverse outcomes using effective interpersonal communication. Interpersonal communications are vital to general communications with staff, responding to requests, giving directives, managing or resolving conflict, and encouraging and motivating staff. While correctional supervisors may need to communicate with a variety of different groups of people, including inmates or residents, administrators, volunteers, etc., this course will focus on communication between supervisors and staff. The goal of this course is to provide staff who are managing and supervising correctional officers and youth workers in jails and prison settings with information on how to use interpersonal communications to improve staff and supervisor relations and work performance.

Only $249
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Only $249