QAPI in Home Health

QAPI in Home Health 

There is no doubt that improving the quality of healthcare services has been a national priority in the U.S. for the last several decades, and home health care is no exception. Since the beginning of OASIS in 1999, the Centers for Medicare & Medicaid Services (CMS) has required home health agencies to assess and report the quality of delivered care and seek ways to improve patient outcomes. To further emphasize the importance of quality healthcare, CMS developed the Home Health Compare website, which publicly reports OASIS-based quality performance information (CMS, 2020a). Quality Assessment Performance Improvement, or QAPI, is a tool that home health agencies use to help identify issues within their organization and with the care delivered to patients. Once these issues are identified, QAPI allows the agency to focus their goals and create a plan that will guide them to improvement. In this course, you will learn the role that QAPI has in improving healthcare quality and the fundamental principles of QAPI. The goal of this educational program is to provide nursing professionals in home health with education about QAPI.


Hours: 0.50


Certificates provided by accrediting body (1 Match)

Texas Health and Human Services Commission


Texas HHSC has determined that Relias Learning’s submitted training meets or exceeds the minimum standards for HCSSA administrator training in the following categories: Licensed and Certified Home Health (L&CHH). Texas HHSC also recognizes Relias Learning provides continuing education for administrators and alternate administrators. This activity is approved for 0.50 contact hours.

Course Details

Course Code: REL-PAC-0-QAPIHH
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2023
Learning Objectives:
Describe the fundamental principles of QAPI.
Explain the role that QAPI has in improving home health care quality.

Section 1: Introduction

About This Course

Learning Objectives

Section 2: Fundamental Principles of QAPI

What is QAPI?

Improving Quality

Basic Concepts

Identifying the Problem

Quality Measures

Outcome Measures

Process Measures

QAPI in Action: Part 1

Problem Analysis

Improving Outcomes

QAPI in Action: Part 2

Monitoring the Plan

Section 3: Conclusion


Course Contributor




Instructor: Jennifer W. Burks, M.S.N., R.N.

Jennifer W. Burks, M.S.N., R.N. has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale's Notes on Nursing, "I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints." 

Disclosure: Jennifer W. Burks, M.S.N., R.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Nurses; in the following settings: Home Health.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form ( or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.