In an era when many caregivers suffer compassion fatigue and burnout, being more mindful may deepen their understanding of clinical situations, relationships with family members and other healthcare providers, and ultimately themselves. A mindful approach is conducive to providing better care and ensuring improved health outcomes, especially for individuals who are unable to communicate. This course presents best practices for providing socialization, presence, and holistic care to these patients. The goal of this educational program is to provide nursing professionals in post-acute care with best practices for caring for non-communicative patients.
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Florida Board of Nursing (CEBroker Provider #50-290)
Georgia Board of Nursing (CEBroker Provider #50-290)
South Carolina Board of Nursing (CEBroker Provider #50-290)
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
New Mexico Board of Nursing (CEBroker Provider #50-290)
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Section 1: Introduction
About This Course
Section 2: The Importance of Being Present
Communication and Quality Care
Presence is Critical
Section 3: Best Practices for Mindful and Empathetic Communication
Attributes of Empathy
Mindfulness and Empathy
Section 4: Communication and Holistic Care
The Basics of Effective Communication
Your Nonverbal Communication
Communicating Through Touch
Communicating Effectively with Families
Section 5: Your Mindset and G.R.A.C.E.
The Right Mindset
Setting the Stage for Compassion
Section 6: Conclusion
Jennifer W. Burks is a Curriculum Designer in Post-Acute Care for Relias. She has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale's Notes on Nursing, "I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints." Disclosure: Jennifer W. Burks, M.S.N., R.N. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
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