As a healthcare professional, you have undoubtedly worked with individuals from many different cultures. However, you may or may not be aware of the impact that a person’s culture can have on overall health and well-being. In this course, you will learn how culturally responsive practice can have a positive effect on your service delivery.
This training introduces you to several models to enhance your communication with individuals from a range of diverse backgrounds. You will also learn about cultural barriers to treatment, several health belief systems, and factors to consider in a culturally responsive assessment. It is worth noting that culture is always at play, regardless of the healthcare provider’s capacity to recognize and/or respond to it appropriately.
As a healthcare professional, you have undoubtedly worked with individuals from many different cultures. However, you may or may not be aware of the impact that a person’s culture can have on overall health and well-being. In this course, you will learn how culturally responsive practice can have a positive effect on your service delivery. This training introduces you to several models to enhance your communication with individuals from a range of diverse backgrounds. You will also learn about cultural barriers to treatment, several health belief systems, and factors to consider in a culturally responsive assessment. It is worth noting that culture is always at play, regardless of the healthcare provider’s capacity to recognize and/or respond to it appropriately.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: A Review of Major Health Belief Systems
Meet Mr. Yang and David
A Review of Major Health Belief Systems
Biomedical Health Paradigm
Holistic Health Paradigm
Magico-Religious Health Paradigm
People Can Use Multiple Paradigms
Biopsychosocial Health Paradigm
Meet Andre
Review
Summary
Section 3: Engagement
Culturally-Informed Assessment and Engagement Strategies
What Do These Models Do?
The RESPECT Model
Applying the RESPECT Model
The LEARN Model
Exploring the LEARN Model
Applying the LEARN Model
The ADDRESSING Model
Applying the ADDRESSING Model
Meet Ms. Jefferson
Summary
Section 4: Domains of Culturally Responsive Assessment
Culturally Responsive Assessment
Ethnocultural Heritage
Biocultural and Ecological Factors Impacting Health
Relational Health: Who’s in the Village?
Technique: The Cultural Genogram
Skill: Assessing Cultural Countertransference
Meet Jay-Sun
Summary
Section 5: Barriers to Treatment
Culturally and Linguistically Appropriate Services
Language Barriers
Using Family Members to Translate
What Does CLAS Say about Language Barriers?
How Does This Affect You?
Helpful Tips
Meet James
Cultural Mistrust
Stigma
Provider Bias
Combating Barriers to Treatment
Meet Mr. Yellowfish
Summary
Section 6: Cultural Diversity and Analysis in Healthcare Practice
DSM-5™ Cultural Formulation
Idioms of Distress
Culture-Bound Syndromes
Ethical Considerations in Culturally Responsive Care
Ongoing Training to Support CLAS Delivery
Meet Jon
Summary
Section 7: Conclusion
Remember Mr. Yang and David?
Course Contributors
Resources
References
Congratulations!
Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 15 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services. Disclosure: Katy Kunst, MBA, QIDP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.Instructor: Stephanie L. Furness-Kraft, LCSW, CCTP
Stephanie holds a Bachelor of Arts in Journalism and Professional Writing from The College of New Jersey and a Master of Social Work degree from Rutgers University. She is also a Certified Clinical Trauma Professional (CCTP) and has particular interest in resilience and secondary traumatic stress among behavioral health providers. The majority of Stephanie’s work has included behavioral health counseling and medical case management. Stephanie served as part of the National Health Service Corps from 2016-2018, providing outpatient counseling to underserved populations including military service members and their families. Stephanie has designed and delivered training on many topics such as LGBTQIA+ sensitivity, youth suicide prevention, and how to provide in-community services to adults with intellectual and developmental disabilities. Disclosure: Stephanie L. Furness-Kraft, LCSW, CCTP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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