What Matters Most: Introduction to Five Wishes Advance Care Planning Conversations
Hours: 1.00
Communication is one of the most important elements of excellent care. This is especially true when decisions about medical treatments need to be made. Advance care planning is an ongoing process in which people explore and discuss their goals, values, and understanding of their health to guide future end-of-life treatment decisions. In this course, you will learn when and how to start conversations and how to use a framework called FIVE WISHES® that simplifies and personalizes the end-of-life conversation and helps to elicit valuable information for decision-making. The goal of this course is to provide healthcare staff with an overview of the benefits and components of effective advance care planning conversations.
Communication is one of the most important elements of excellent care. This is especially true when decisions about medical treatments need to be made. Advance care planning is an ongoing process in which people explore and discuss their goals, values, and understanding of their health to guide future end-of-life treatment decisions. In this course, you will learn when and how to start conversations and how to use a framework called FIVE WISHES® that simplifies and personalizes the end-of-life conversation and helps to elicit valuable information for decision-making. The goal of this course is to provide healthcare staff with an overview of the benefits and components of effective advance care planning conversations.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing Home Administrators
Florida Board of Nursing Home Administrators (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Georgia Nursing Home Administrators Board
Georgia Nursing Home Administrators Board (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Identify the importance and relevance of advance care planning in healthcare today.
Define the components of effective advance care planning that help increase the likelihood of wishes being honored.
Explain the Five Wishes framework for conversations.
Identify the necessary steps to properly document and update advance care plans.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Relevance of Advance Care Planning
Meet Jack
Changing Demographics and Declining Health
Decision Making at End of Life
Emerging Needs
Advance Directives Completion
Benefits of Advance Care Planning
Review
Summary
Section 3: Components of Effective Advance Care Planning
Advance Care Planning Components
Best Practices
Characteristics of Effective Advance Care Planning
The Five Wishes Framework
What Matters Most
Meet Hadley
Different Conversations at Different Times
Time for Reflection
Review
Summary
Section 4: Five Wishes Conversations
The Conversation
WISH 1: Choosing a Healthcare Agent
WISH 2: End-of-Life Treatment Decisions
WISH 3: Physical Comfort and Symptom Management
WISH 4: Dignity and Support
WISH 5: Communication with Loved Ones and Healthcare Team
Review
Summary
Section 5: Documenting Advance Care Plans
Documenting Plans
Updating Plans
Other Documentation
Review
Summary
Section 6: Conclusion
Summary
Course Contributor
Resources
References
Congratulations!
Instructor: Kathleen Taylor
Kathleen Taylor MA, LMHC serves as the Healthcare Advisor for the Five Wishes program. Kathleen has over 27 years of experience in the healthcare and nonprofit sectors. Her passion is centered in improving the healthcare experience for people who are sick and vulnerable, and helping healthcare professionals master skills in cultivating empathy and communicating compassionately. She operates a healthcare consulting practice focused on palliative care communication, strategy and programming. Previously, she served for a decade as the Director of community engagement at the country's largest nonprofit hospice organization where she led their advance care planning education programs, and developed their first training program on empathy and compassion in patient care. She also worked as a hospice counselor serving patients and families coping with life-limiting illness, caregiving and grief.
Kathleen is a Florida Licensed Mental Health Counselor and Qualified Clinical Supervisor. She earned a Bachelor's degree in Psychology at Stetson University, a Master's degree in Mental Health and Rehabilitation Counseling at the University of South Florida, and a Graduate Certificate in Nonprofit Management & Innovation at the University of Tampa's John Sykes College of Business.
Disclosure: Kathleen Taylor has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
The target audience for this course is: Entry level Administrators; Entry level Social Workers; Intermediate level Nurses; in the following settings: All Healthcare Settings.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
