Hospice Concepts for Patients and Families

Hospice Concepts for Patients and Families 

In your initial approach to patients facing the end of life and those patients’ families, it is critical that you introduce the hospice program in a way that enhances and honors their choices and diminishes fear. In this course, you will learn words and approaches that reflect compassion, knowledge, and sensitivity. Additionally, you will explore ways to initiate the discussion of hospice, manage fears and barriers, enhance communication, and paint a picture of hospice as a source of help and support. The goal of this course is to equip nurses in hospice and palliative care to be able to explain hospice to patients and families.


Hours: 1.00


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-PAC-0-HCPF
Hours: 1
Type: Online Course
Content Expiration Date: 9/30/2023
Learning Objectives:
Describe the initial approach to the patient and family.
Discuss ways to address misconceptions and barriers related to hospice care.
Recall the information about hospice that should be included in the initial hospice and patient-family meeting.

Section 1: Introduction

About This Course

Learning Objectives

Section 2: Initially Approaching the Patient and Family

What Are the Perceptions: Yours and Theirs?

What Is the Hospice Philosophy?

Finding the Right Words



Section 3: Connections and Barriers


Living Through Dying: The Struggle for Grace


Address the Often-Unspoken Questions

Cultural Sensitivity

Enrollment Barriers

Affirm the Partnership



Section 4: Hospice Benefits and Requirements

Hospice Services: What to Include in Your Presentation

Eligibility and Making a Referral



Section 5: Conclusion


Course Contributor


Instructor: Susan Heinzerling, BSN, RN, CHPN
Susan Heinzerling earned a Bachelor of Science in biology and a Bachelor of Science in nursing from the University of North Carolina at Chapel Hill as well as a Master of Lifes Sciences in physiology from North Carolina State University. She became a doctoral candidate in immunology at the University of South Alabama. Her research experiences in the biomedical sciences led to an interest in evidence-based practices. Ms. Heinzerling began her nursing career as a medical/surgical nurse. Renal patients in acute care with multiple chronic conditions and repeated hospitalizations inspired her practice of hospice nursing. She has worked as a hospice admissions nurse and a hospice RN case manager in both a large urban setting and a rural community. Disclosure: Susan Heinzerling, BSN, RN, CHPN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: Nurses; in the following settings: Hospice, Palliative Care.
Relias will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.