Smart Sales: Advanced Tele-Prospecting - Qualification and Questioning


Effective questioning is at the very heart of the advanced tele-prospecting process — it is what separates tele-selling from tele-marketing. Effective questioning is what creates a quality lead, a good appointment, or a very good sale. This fourth course in a 10-part series discusses how to use questioning to identify needs, build rapport, and advance the selling process. The purpose of this course is to provide you with specific skills and techniques so you will question more effectively over the phone.


Hours: 0.50


Certificates provided by accrediting body (0 Match)

Course Details

Course Code: REL-C2L-ST-0106AD
Hours: 0.5
Type: Online Course
Content Expiration Date: 12/31/2018
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing