Medical errors are costly and often preventable. You are the front line for recognizing and preventing medical errors. This course closely examines the prevalence and various causes of medical errors and proposes prevention strategies for speech-language pathologists (SLPs) and audiologists. Learners will observe and identify common errors that could occur in their practice settings as well as how to correct and prevent errors and improve patient outcomes.
Introductory Level
0.20 ASHA CEUs
Approved for 2.00 continuing education clock hours for Kansas Speech Pathologists and Audiologists by the Kansas Department of Aging and Disability. Long Term Sponsorship number LTS-S1057. This activity is approved for 2.00 contact hours.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Medical Errors in SLP and Audiology Practice
Overview
Medical Errors
Patient Safety Events
Sentinel Events
Impact
Medical Errors in SLP and Audiology Practice
Example 1
Example 2
Example 3
Example 4
Other Types of SLP or Audiology Medical Errors
Technical Errors vs. Moral Errors
Scope of Practice
Review
Summary
Section 3: Preventing Medical Errors
Diagnostic Errors
Reasons for Medical Errors
Root Cause Analysis
Common Root Causes of Medical Errors
Transitions
Documentation
Medication Errors
Healthcare-Associated Infection Errors
Fall Errors
5 Steps to Safer Healthcare
Review
Summary
Section 4: Improving Outcomes
Collaboration
Feedback
Clinical Reasoning Skills
Goals and Recommendations
Using Complaints to Prevent Adverse Events
Ask the Patient and Family
Person-Centered Care and Education
Limited English Proficiency
Challenges for Other Special Populations
Another Clinician’s Error
Example 1
Example 2
Reporting Medical Errors
Does Everyone Report Medical Errors?
Penalties
State Reporting Requirements
National Reporting
Plan Ahead
Apologize Appropriately
Keep Up with Latest Practices
Review
Summary
Section 5: Conclusion
Summary
Course Contributor
Resources
References
Congratulations!
Susan Almon-Matangos, MS/CCC-SLP, is a certified and licensed speech-language pathologist with over 30 years of experience. She obtained her bachelor's degree in psychology from Jacksonville State University and her Master of Science degree in speech-language pathology from The University of Alabama. She worked with clients of all ages and a variety of diagnostic conditions in school, hospital, skilled nursing facility, outpatient clinic, and home health settings. In her previous role as a national clinical director for a large contract therapy company, she created training programs for physical therapy, occupational therapy, and speech-language pathology related to the clinical rehabilitation needs of older adults in post-acute care. She currently draws upon her expertise in her role at Relias as Lead Subject Matter Expert Writer for Speech-Language Pathology. She is a certified member of the American Speech-Language-Hearing Association and the Pennsylvania Speech-Language-Hearing Association. Disclosure: Susan Almon-Matangos, MS/CCC-SLP discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.
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