Everything from your speaking tone to the words you use may affect the people in your care. This course identifies how patronizing language can offend other people. It provides ways to avoid using this type of language. The goal of this course is to provide non-licensed caregivers in the home setting with guidance on how to avoid patronizing language.
59A-36.011 Staff Training Requirements. Location: Online
Outline:
Section 1: Introduction
About This Course
Learning Objectives
What is Your Name?
Patronizing Language
Not Just for Older Adults
Consequences
Ways to Avoid Patronizing Language
What You Should Do
Review
Section 4: Conclusion
Summary
Course Contributor
References
Congratulations!
Jennifer has over 25 years of clinical and teaching experience, and her areas of expertise are critical care and home health. She is certified as an OASIS Specialist- Clinical (COS-C). She earned her Bachelor of Science in Nursing from The University of Virginia in 1993 and her Master of Science in Nursing from The University of North Carolina, Greensboro in 1996. Her professional practice in education is guided by a philosophy borrowed from Florence Nightingale’s Notes on Nursing, “I do not pretend to teach her how, I ask her to teach herself, and for this purpose, I venture to give her some hints.” Disclosure: Jennifer W. Burks, M.S.N., R.N. discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.
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