Just about all managers conduct job interviews, although many approach the task with a good deal of anxiety. They know that selecting the right people will have a huge impact on their team and on their own success. Further, hiring is one of riskiest decisions a manager can make, due to the potential harm the wrong hire can cause the organization. This course will help you achieve the 2 main goals of a job interview: selecting the right applicants and presenting your organization as a desirable place to work to the top candidates in the market.
This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
This course is approved for 1.00 contact hours.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Preparation
Charles Has an Opening to Fill
Interview Components
Review the Job Requirements
Review the Resume and/or Application
Prepare an Outline
Plan the Setting
Review
Summary
Section 3: Gathering Information from the Applicant
Overview
Open-Ended Questions
Behavioral Questions
Developing and Planning Behavioral Questions
Elements of Behavioral Questions
Targeted Questions
Follow-Up Questions
Listening Techniques
Note Taking
Advanced Techniques
Common Mistakes Interviewers Make
Legal Issues
Inappropriate Questions and Their Alternatives
When Legal Issues Arise
Difficult Situations
Evaluate Immediately!
Communicating After the Interview
Review
Summary
Section 4: Conclusion
Summary
Course Contributor
Resources
References
Mr. Winter received an MBA from the University of Richmond and a BA in Psychology from the University of Virginia. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. Mr. Winter has served as an HR executive in a variety of business settings and has more than 30 years of experience as a human resources practitioner. He is currently the president of an HR consulting firm focused on HR strategy and leadership, organizational and individual development, coaching, and training. Disclosure: David A. Winter, MBA, SPHR, SHRM-SP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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