As workplaces become more diverse, effective and successful employees must become more knowledgeable of other cultural norms, be respectful of the wide range of cultural behaviors, and effectively communicate with people of various backgrounds. This course provides important information about becoming more respectful and culturally competent.
This activity is approved for 0.50 contact hours.
This program is approved for 0.50 hours by the Dietary Managers Association. Approval code 166312.
59A-36.011 Staff Training Requirements. Location: Online
This program has been approved for 0.50 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.2500 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2337204
This course is approved for 0.50 contact hours.
Section 1: Introduction
About This Course
Section 2: Cultural Competence
Cultural Competence Definitions
Developing Cultural Competence
Knowledge and Awareness Of Other Cultural Groups
Cross-Cultural Communication Skills
Self-Awareness and Management of Personal Biases
A Faux Pas; Now What?
Section 3: Conclusion
Dr. Reese is a clinical psychologist and the Vice President for Institutional Equity at Duke University and Duke University Health System. He has responsibility for diversity/inclusion, affirmative action/equal opportunity, and harassment/discrimination prevention and complaint handling for faculty and staff on the undergraduate campus, graduate and professional schools, and a health system comprised of three hospitals and outpatient clinics. He is adjunct faculty in the departments of Community & Family Medicine, and Psychology & Neuroscience.
Dr. Reese has served as the Associate Director of the Fifth Avenue Center for Counseling & Psychotherapy in New York City, the founder and Director of the Institute for the Study of Culture & Ethnicity at this Center, and the Ombudsperson for the Rockefeller Foundation.
His areas of specialization are implicit bias, race relations, diversity/inclusion training, and conflict resolution. He has more than 45 years' experience in the fields of race relations and diversity and is a highly sought after national speaker, workshop facilitator and consultant to higher education, not-for-profit organizations, and the corporate environment.
He has represented both the International Council of Psychologists and the World Federation for Mental Health (non-governmental organizations) at the United Nations. Dr. Reese is the immediate past president of the National Association of Diversity Officers in Higher Education (NADOHE) and served on its founding board. In addition, he serves on the Editorial Advisory Board of the journal Liberal Education, and is a reviewer for the Journal of Diversity in Higher Education. He is a member of the N.C. Advisory Board of the Full Frame Documentary Film Festival and is a Board Member of The Center For Documentary Studies.
In 2016, the North Carolina Business Journal awarded him their Lifetime Diversity Achievement Award in recognition of almost 50 years of leadership of issues of race relations and diversity.Disclosure: Benjamin Reese, Jr., Psy.D. has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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