Cultural Competence
Hours: 0.50
As workplaces become more diverse, effective and successful employees must become more knowledgeable of other cultural norms, be respectful of the wide range of cultural behaviors, and effectively communicate with people of various backgrounds. This course provides important information about becoming more respectful and culturally competent.
As workplaces become more diverse, effective and successful employees must become more knowledgeable of other cultural norms, be respectful of the wide range of cultural behaviors, and effectively communicate with people of various backgrounds. This course provides important information about becoming more respectful and culturally competent.
National Alliance for Direct Support Professionals
This activity is approved for 0.50 contact hours.
National Alliance for Direct Support Professional Frontline Supervisor Training
Association of Nutrition and Foodservice Professionals
This program is approved for 0.50 hours by the Dietary Managers Association. Approval code 166312.
Florida Assisted Living - General Training
59A-36.011 Staff Training Requirements. Location: Online
Human Resources Certification Institute
This program has been approved for 0.50 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Washington State Department of Social and Health Services (ALL Direct Care Workers)
Relias Learning, LLC is approved as a Curriculum Developer by the Washington State Department of Social and Health Services. This activity is approved for 0.2500 contact hours for all WA State Direct Care Workers. Training Provider Code: WA0624. CE Approval Code: CO2337204
SHRM Preferred Provider
This course is approved for 0.50 contact hours.
Define culture and cultural competence.
Explain the importance of cultural competence in today’s work environment.
Describe strategies to enhance your ability to work effectively in diverse environments.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Cultural Competence
Cultural Competence Definitions
Developing Cultural Competence
Knowledge and Awareness Of Other Cultural Groups
Cross-Cultural Communication Skills
Review
Self-Awareness and Management of Personal Biases
A Faux Pas; Now What?
Review
Summary
Section 3: Conclusion
Summary
Course Contributors
Resources
References
Congratulations!
Instructor: Benjamin Reese, Jr., Psy.D.
Dr. Reese is a clinical psychologist and the Vice President for Institutional Equity at Duke University and Duke University Health System. He has responsibility for diversity/inclusion, affirmative action/equal opportunity, and harassment/discrimination prevention and complaint handling for faculty and staff on the undergraduate campus, graduate and professional schools, and a health system comprised of three hospitals and outpatient clinics. He is adjunct faculty in the departments of Community & Family Medicine, and Psychology & Neuroscience.
Dr. Reese has served as the Associate Director of the Fifth Avenue Center for Counseling & Psychotherapy in New York City, the founder and Director of the Institute for the Study of Culture & Ethnicity at this Center, and the Ombudsperson for the Rockefeller Foundation.
His areas of specialization are implicit bias, race relations, diversity/inclusion training, and conflict resolution. He has more than 45 years' experience in the fields of race relations and diversity and is a highly sought after national speaker, workshop facilitator and consultant to higher education, not-for-profit organizations, and the corporate environment.
He has represented both the International Council of Psychologists and the World Federation for Mental Health (non-governmental organizations) at the United Nations. Dr. Reese is the immediate past president of the National Association of Diversity Officers in Higher Education (NADOHE) and served on its founding board. In addition, he serves on the Editorial Advisory Board of the journal Liberal Education, and is a reviewer for the Journal of Diversity in Higher Education. He is a member of the N.C. Advisory Board of the Full Frame Documentary Film Festival and is a Board Member of The Center For Documentary Studies.
In 2016, the North Carolina Business Journal awarded him their Lifetime Diversity Achievement Award in recognition of almost 50 years of leadership of issues of race relations and diversity.
Disclosure: Benjamin Reese, Jr., Psy.D. has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
