As workplaces become more diverse, effective and successful employees must become more knowledgeable of other cultural norms, be respectful of the wide range of cultural behaviors, and effectively communicate with people of various backgrounds. For those working in correctional facilities, this becomes even more challenging. Not only do you have to learn how to work with other staff from diverse backgrounds, but you have to manage individuals in custody who also come from a wide array of cultures and backgrounds. This course provides information about how cultural differences can affect your interactions with others and things you can do to become more culturally competent. This course is applicable for correctional officers working in adult correctional facilities.
This activity is approved for 1.50 contact hours.
This class has been accredited by the Council on Law Enforcement Education and Training for 1.50 hours of mandatory continuing education credit. Regarding any law enforcement concepts, practices, methods, techniques, products, or devices as might be taught, promoted, or otherwise espoused in outside schools or seminars, there is no intent, expressed or implied, that ‘accreditation’ indicates or in any way conveys ‘CLEET approval’ of such concepts, practices, methods, techniques, products, or devices, unless such approval is explicitly stated by CLEET.
This activity is approved for 1.50 STC credit hours.
Section 1: Introduction
About This Course
Section 2: Cultural Competence
Cultural Competence Definitions
Developing Cultural Competence
Increase Your Knowledge and Awareness of Other Cultural Groups
Improve Cross-Cultural Communication Skills
Enhance Self-Awareness and Management of Personal Biases
Balancing Cultural Respect and Facility Safety
Common Ways Cultural Influences Impact the Correctional Environment
Strategies for Respecting Cultural Norms in Your Daily Interactions
Section 3: Conclusion
Instructor: Robert Hood
Mrs. Cobb is a Lead SME Writer/Trainer at Relias. Her primary writing responsibilities are in the content areas of public safety and behavioral health. Mrs. Cobb is also the onboarding trainer for new staff joining the Relias Content Department. She has a Bachelor of Science degree in Correctional and Juvenile Justice Studies and a Master of Science degree in Criminal Justice. She has over 25 years of experience working in criminal and juvenile justice. Her work includes direct service, research, publication development, and training and technical assistance development and delivery.Disclosure: Kimberly Cobb, MS has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Lt. Robert L. Hood began his career with the Sheriff's Office in 2004 as a corrections officer. He was duly promoted to Corrections Sergeant in 2009 and then to Corrections Lieutenant in 2012. He worked his way through college where he received his AAS degree from Jefferson State Community College in 2009 and his BS degree from Troy University in 2011. Most recently he completed the National Jail Leadership Command Academy Class #17 at Sam Houston State University and passed the Certified Jail Manager (CJM) examination given by the American Jail Association (AJA). Lt. Hood was recognized nationally by the AJA in January of 2016 as one of The Top 35 under 35. Lt. Hood is an FBI trained instructor in several disciplines related to corrections. Lt. Hood has instructed classes for a 2-week Jail Management School through the Northeast Alabama Law Enforcement Academy for the last 9 years. Lt. Hood was elected to be on the American Jail Association Board of Directors in 2018. Lt. Hood currently holds the position of 2nd Vice-President of the Alabama Jail Association. Disclosure: Robert Hood has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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