In order to help the families and friends of persons with dementia, caregivers must be well informed about the physical and emotional compromise that exists. Learning to use therapeutic communication and education can minimize fears and eliminate burdens for family and friends, as well as for the person with dementia. Utilization of non-verbal communication skills and ethical discretion can change an average caregiver into an exceptional advocate and support for those families and friends. In this course, you will learn about the losses experienced by the loved ones of persons with dementia and family reactions to these losses.
59A-36.011 Staff Training Requirements. Location: Online
Outline:
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: The Effect on Family and Friends
A. Becoming an Unwilling Caregiver
B. Reaching Out
C. Stress of Caregiving
D. Meet Tasha
E. Review
F. Summary
Section 3: Counting the Loss
A. Loss of Relationship
B. Loss of Independence
C. Loss of Memories
D. Loss of Security E. Emotional Reactions to Loss
F. Guilt, Sadness, and Depression
G. Review H. Summary
Section 4: Communication
A. Therapeutic Communication
B. Verbal and Non-Verbal Communication
C. Objective Listening
D. Review
E. Summary
Section 5: Education
A. Dementia Education
B. Handling Behaviors
C. Review
D. Summary
Section 6: Conclusion
A. Summary
B. Course Contributor
C. Resources
D. References
E. Congratulations
Ms. Flossie is a licensed nurse, nursing home administrator and Vice President of Altercare of Ohio, Inc., where she is in charge of Alzheimer’s programming. A graduate of Hiram College and Ohio State University, she has written curriculum and provided training for medical professionals at every level, from Residents and Interns to Nursing Assistants. Her expertise in dementing disorders has evolved over 34 years of research, study and care delivery. She has presented and educated professionals, paraprofessionals and the public at National, State and Local levels and served the citizens of Ohio as Vice president of the Ohio Board of Nursing from 2002 to 2005. As an instructor and public speaker she brings over 30 years of reality, from first-hand experience, to help enhance the knowledge and skill levels of caregivers. Disclosure: Mary Jean Flossie, LNHA, LPN has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.Expert Reviewer: Jennifer Moore, RN-BC, CDP, WCC
Jennifer Moore, RN-BC, CDP, WCC started working in the senior care industry in 2000. She is a certified Gerontological Nurse, a Certified Dementia Practitioner, and Wound Care Certified. She has held positions including MDS Coordinator, Director of Nursing, Medicare Nurse Coordinator, Nurse Consultant, Area Manager, and Director of Quality Assurance. Her overall responsibility within each of these positions was to ensure residents received the highest quality of care. This included active participation in quality improvement initiatives, review of clinical records to identify areas of weakness, corroboration with the medical director to institute policies and procedures for resident care, and staff education/training. Additionally, she was responsible for maintaining an effective compliance program under a Quality of Care Corporate Integrity Agreement with the Office of Inspector General for a period of five years. She currently serves as the Director of Curriculum Design & Research for Relias. Within this position, her responsibility is to oversee the development of online training modules across the healthcare continuum. She has served as the subject matter expert for courses on re-hospitalization, clinical skill reviews, leadership, management, and various OSHA and regulatory compliance topics. In addition, she has presented at various state conferences on mandatory compliance, quality assessment and assurance (QA&A), and quality assurance and performance improvement (QAPI). Disclosure: Jennifer Moore, RN-BC, CDP, WCC has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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