DEI: An Introduction to Multicultural Care
Hours: 1.00
The U.S. has a history of attracting diverse populations to live within its borders. Inhabitants currently represent hundreds of cultural, ethnic, and linguistic groups.
Increasing awareness of cultural diversification has challenged traditional institutions and practices. This includes the delivery of treatment services. Outcome studies have consistently demonstrated the need for change in the way that healthcare and other services operate. Awareness of and sensitivity to cultural issues are critical to establishing a positive relationship with the people you are serving and ensuring beneficial treatment outcomes.
Unfortunately, persons of various races, ethnicities, cultural, and social identities are often underserved by the healthcare system. Treatment services are impacted by provider bias, institutional bias, and inadequate support. This can change with ongoing cultural humility training, such as the education provided by this course.
The goal of this course is to help Addictions, Behavioral Health Counseling, Case Management/Care Management, Marriage and Family Therapy, Non-Licensed Direct Care, Nursing, Psychology, and Social Work Professionals in health and human services settings understand the importance of providing multicultural care.
The U.S. has a history of attracting diverse populations to live within its borders. Inhabitants currently represent hundreds of cultural, ethnic, and linguistic groups. Increasing awareness of cultural diversification has challenged traditional institutions and practices. This includes the delivery of treatment services. Outcome studies have consistently demonstrated the need for change in the way that healthcare and other services operate. Awareness of and sensitivity to cultural issues are critical to establishing a positive relationship with the people you are serving and ensuring beneficial treatment outcomes. Unfortunately, persons of various races, ethnicities, cultural, and social identities are often underserved by the healthcare system. Treatment services are impacted by provider bias, institutional bias, and inadequate support. This can change with ongoing cultural humility training, such as the education provided by this course. The goal of this course is to help Addictions, Behavioral Health Counseling, Case Management/Care Management, Marriage and Family Therapy, Non-Licensed Direct Care, Nursing, Psychology, and Social Work Professionals in health and human services settings understand the importance of providing multicultural care.
California Board of Registered Nursing
Provider approved by the California Board of Registered Nursing, CEP# 13791
Nurses will receive 1.00 contact hours for participating in this course.
District of Columbia Board of Nursing
District of Columbia Board of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Florida Board of Nursing
Florida Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
American Nurses Credentialing Center
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Nurses will receive 1.00 Nursing Contact Hours after successfully completing this course.
Georgia Board of Nursing
Georgia Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
South Carolina Board of Nursing
South Carolina Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
West Virginia Board of Registered Nursing
West Virginia Board of Registered Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
New Mexico Board of Nursing
New Mexico Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Arkansas State Board of Nursing
Arkansas State Board Of Nursing Approved Continuing Education program (CEBroker Provider #50-290).
Nurses will receive 1.00 contact hours for participating in this course.
Kentucky Board of Nursing
Kentucky Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
Mississippi Board of Nursing
Mississippi Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
North Dakota Board of Nursing
North Dakota Board of Nursing (CEBroker Provider #50-290)
Nurses will receive 1.00 contact hours for participating in this course.
American Psychological Association
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As a Jointly Accredited organization, Relias LLC is approved to offer co-sponsored psychology continuing education by the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA is an associate member of Joint Accreditation for Interprofessional Continuing Education.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling (CEBroker Provider #50-290)
This activity is approved for 1.00 contact hours.
Illinois Professional Counselor/Clinical Counselor
This activity is approved for 1.00 contact hours.
Kentucky Board of Licensure of Marriage and Family Therapists
This activity is approved for 1.00 contact hours.
National Board for Certified Counselors
Relias, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No.6110. Programs that do not qualify for NBCC credit are clearly identified. Relias , LLC is solely responsible for all aspects of the programs. This activity is approved for 1.00 contact hours.
Ohio Marriage and Family Therapist Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider # RTX050401 (CEBroker Provider 50-290)
This activity is approved for 1.00 contact hours
Ohio Professional Counselor Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Provider # RCX100502 (CEBroker Provider: 50-290)
This activity is approved for 1.00 contact hours.
Ohio Social Worker Board
Ohio Counselor, Social Worker and Marriage and Family Therapist Board (CEBroker Provider # 50-290)
This activity is approved for 1.00 contact hours.
Oklahoma Licensed Professional Counselors
This activity is approved for 1.00 contact hours.
Oklahoma Licensed Marriage and Family Therapists
This activity is approved for 1.00 contact hours.
Association of Social Work Boards
As a Jointly Accredited Organization, Relias LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Relias LLC maintains responsibility for this course. Social workers completing this course receive 1.00 Cultural Competence continuing education credits.
Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, post-tests. This module is Reading-Based Online.
New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit
Relias, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.
As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
Social workers will receive 1.00 continuing education hours for participating in this course. This activity is approved for 1.00 contact hours.
Florida Board of Psychology
Florida Board Of Psychology (CEBroker Provider #50-290)
Psychologists will receive 1.00 hours.
Illinois, Department of Financial and Professional Regulation, Marriage and Family Therapist Continuing Education Sponsor
This activity is approved for 1.00 contact hours.
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)
Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011
As a provider of online, asynchronous education, some courses offered by Relias, LLC are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
This activity is approved for 1.00 contact hours.
New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)
Relias, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009
As a provider of online, asynchronous education, some courses offered by Relias are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.
This activity is approved for 1.00 contact hours.
South Carolina Board of Social Work Examiners
South Carolina Board of Social Work Examiners (CEBroker Provider 50-290)
Kentucky Board of Licensed Professional Counselors
New York State Education Department, Office of the Professions, State Board of Psychology
West Virginia Board of Social Work
West Virginia Board of Social Work (CEBroker Provider #50-290)
South Carolina Board of Examiners for Licensure of Professional Counselors and Therapists
South Carolina Board of Examiners for Licensure of Professional Counselors and Therapists (CEBroker Provider #50-290)
South Carolina Board of Examiners in Psychology
South Carolina Board of Examiners in Psychology (CEBroker Provider #50-290)
Wyoming Board of Psychology
West Virginia Board of Examiners in Counseling
North Dakota Marriage and Family Therapist Licensing Board
This course has been approved by the North Dakota Marriage and Family Therapy Licensure Board for 1.00 hours of CEU credit.
Breining Institute for Registered Addiction Specialists
This activity is approved for 1.00 contact hours.
Missouri Credentialing Board
This activity is approved for 1.00 contact hours.
Oklahoma Board of Licensed Alcohol and Drug Counselors
Louisiana Addictive Disorder Regulatory Authority
This activity is approved for 1.00 contact hours.
Michigan Certification Board for Addiction Professionals
Education hours MCBAP-R
This activity is approved for 1.00 contact hours.
California Consortium of Addiction Programs and Professionals
Provider approved by CCAPP, Provider number 1S-06-729-0220 for 1.00 CEH's
NAADAC, The Association for Addiction Professionals
This course has been approved by Relias LLC, as a NAADAC Approved Education Provider, for 1.00 CE. NAADAC Provider #86124, Relias, LLC is responsible for all
aspects of their programming.
California Association of DUI Treatment Programs
California Association of Alcohol and Drug Educators
Relias Learning is an approved provider of Continuing Education. Provider number: CP40 910 H 0318 for 1.00 CEHs.
Massachusetts Association for Marriage & Family Therapy
This activity is approved for 1.00 contact hours.
Minnesota Board of Marriage and Family Therapy
This activity is approved for 1.00 contact hours.
Clinical supervision courses may only be used to satisfy CE requirements for individuals who are already Board-Approved Supervisors. They may not be used to meet the 30 hour requirement found in minn. Rule 5300.0160.
Commission for Case Manager Certification
This program has been pre-approved by The Commission for Case Manager Certification to provide 1.0000 hours of Ethics continuing education credit to CCM® board certified case managers.
Mississippi Board of Examiners for Social Workers/Marriage & Family Therapists
This activity is approved for 1.00 contact hours.
Association of Social Work Boards - New Jersey
DEI: An Introduction to Multicultural Care, Course #4627, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program to be offered by Relias, LLC as an individual course. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE course approval period: 02/01/2023 - 02/01/2025. Social workers completing this course receive 1.00 Cultural Competence continuing education credits.
New Jersey social workers not pleased with a grievance resolution provided by Relias Learning, LLC may appeal to the approving entity or their jurisdictional board.
Course Delivery Method and Format: Reading-based asynchronous distance
Identify three primary reasons why a commitment to diversity, equity, and inclusion is critical for providing quality care and improving outcomes for individuals with behavioral health needs.
Summarize ways you can identify and mitigate the impact of bias in your professional interactions.
Indicate at least three approaches you can use to demonstrate cultural humility and a commitment to diversity, equity, and inclusion.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: The Foundations to DEI
Meet Jennah
Diversity, Equity, and Inclusion
Dimensions of Diversity
Quick Check
Cultural Diversity and Bias in Healthcare Settings
Remember Jennah?
Cultural Bias
Cultural Competence Continuum
Quick Check
Cultural Humility
Healthcare Disparities
Review
Summary
Section 3: Identifying and Mitigating Bias
Meet Dani
Recognizing Personal Bias
Remember Dani?
Addressing Personal Bias
Recognizing Institutional Bias
Revisiting Dani
Addressing Institutional Bias
Difficult Conversations
Review
Summary
Section 4: Demonstrating Culturally Responsive Care
Intersectionality
Trauma-Informed Approach
Person-Centered Language
Recognizing Cultural Preferences
Gathering Client Feedback
Challenges to Implementing Culturally Responsive Care
Review
Summary
Section 5: Conclusion
Course Summary
Course Contributors
Resources
References
Writer: Lauren Quick-Graham, MSW, LCSW, LCAS, CSIKayte Thomas (she/hers) received her Bachelor of Social Work degree from Meredith College, her Master of Social Work degree from North Carolina State University, and her PhD in Social Work from Baylor University. She is a Licensed Clinical Social Worker in North Carolina and holds certifications as a clinical trauma professional and an integrative medicine mental health provider. Her work focuses on reducing disparities caused by power, privilege, and oppression in various forms. She regularly provides clinical supervision to new clinical social workers, teaches social work at the graduate level, and has published journal articles in the peer-reviewed literature as well.
Disclosure: Kayte Thomas, PhD, LCSW, CCTP, CIMHP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
Lauren received her Master of Social Work degree from North Carolina State University in Raleigh. She has over 11 years of experience working in case management and counseling. She is a PhD student at North Carolina State University focusing on continuing professional education for adult learners. She is a Licensed Clinical Social Worker and Licensed Clinical Addiction Specialist in North Carolina, where she has worked in private practice and agency work focusing on serving adults with an emphasis on trauma, addictions, chronic pain, and crisis intervention. She has extensive experience providing clinical supervision services to social workers and addiction professionals. She has spoken at local and national addiction conferences and has worked as a content writer for health and wellness agencies. Lauren joined Relias as a behavioral health content writer and subject matter expert in 2021. Disclosure: Lauren Quick-Graham, MSW, LCSW, LCAS, CSI discloses the following potential conflict of interests/commercial interests: Relevant Financial Relationship with Relias LLC as a Salaried Employee All of the relationships listed for this individual have been mitigated.Relevant Non-Financial Relationship with No Entities Exists as a Contributor All of the relationships listed for this individual have been mitigated.
The target audience for this course is: Alcohol and Drug Counselors; Beginner level Social Workers; Case Managers; Direct Care Workers; Marriage and Family Therapists; Nurses; Professional Counselors; Psychologists; in the following settings: Health and Human Services.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
