Today's workforce is increasingly diverse. Supervisors must be able to work effectively and respectfully with people from a variety of cultural backgrounds. In this course, you will learn about various dimensions of culture. You will learn what cultural competence is and how you can become more culturally competent. You will also learn how culture and cultural competence affect your relationship with the staff members you supervise.
This activity is approved for 1.00 contact hours.
Relias,LLC is approved by the National Academy of Certified Care Managers (NACCM) as a continuing education provider, #18-502RA.
This activity approved for 1.00 CMC contact hours
Section 1: Introduction
About This Course
Section 2: Diversity
What Is Workplace Diversity?
What Is Culture?
Why Is Diversity Important in the Workplace?
Section 3: Cultural Competence
What Is It?
Developing Cultural Competence
Increase Your Knowledge and Awareness of Other Cultural Groups
Enhance Your Self-Awareness and Management of Personal Biases
Identify Your Unconscious Biases
Enhance Your Cross Cultural Communication Skills
Engage in Activities that Promote Diversity and Awareness
Make Amends When Needed
Section 4: Conclusion
Diane VanHusen received her Bachelor of Arts in Psychology from the State University of New York at Albany. She has over 35 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, early intervention teacher, IDD case manager, and executive director for an ICF/IID facility. She has developed and provided training on a variety of topics related to intellectual and developmental disability services. Disclosure: Diane VanHusen, QIDP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.Expert Reviewer: David Morstad, M.Ed.
David Morstad, M.Ed., has served as a Corporate Director of Training, VP/Communications, and is a veteran of nearly forty years in the human services field. He is a Fellow of the American Association on Intellectual and Developmental Disabilities and a sought-after writer and speaker on issues of leadership in the disability field. Disclosure: David Morstad, M.Ed. has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
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