Cultural Competence for Supervisors

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Diversity

What Is Workplace Diversity?

What Is Culture?

Why Is Diversity Important in the Workplace?

Review

Summary

Section 3: Cultural Competence

What Is It?

Developing Cultural Competence

Increase Your Knowledge and Awareness of Other Cultural Groups

Enhance Your Self-Awareness and Management of Personal Biases

Identify Your Unconscious Biases

Knowledge Check

Enhance Your Cross Cultural Communication Skills

Engage in Activities that Promote Diversity and Awareness

Make Amends When Needed

Review

Summary

Section 4: Conclusion

Course Summary

Course Contributors

References

Diane VanHusen received her Bachelor of Arts in Psychology from the State University of New York at Albany. She has over 35 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, early intervention teacher, IDD case manager, and executive director for an ICF/IID facility. She has developed and provided training on a variety of topics related to intellectual and developmental disability services. Disclosure: Diane VanHusen, QIDP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.

David Morstad, M.Ed., has served as a Corporate Director of Training, VP/Communications, and is a veteran of nearly forty years in the human services field. He is a Fellow of the American Association on Intellectual and Developmental Disabilities and a sought-after writer and speaker on issues of leadership in the disability field. Disclosure: David Morstad, M.Ed. has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.