Crisis Management in Juvenile Confinement Settings

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: Crisis and Verbal De-escalation

Defining Crisis

Crisis Behaviors in a Custodial Setting

Crisis Triggers

Phases of Crisis Escalation

Review

Summary

Section 3: Response Strategies

Youth Worker Responsibilities in Resolving Crisis

Assess the Situation

Use De-Escalation Techniques

Use Force Appropriately

Considerations for Use of Force

Things to Keep in Mind

Knowledge Check 

Debrief

Review

Summary

Section 4: Conclusion

Summary

Course Contributors

Resources

References

Congratulations!

Debbie Gonzalez is a career state employee for the Commonwealth of Kentucky. Debbie has a B.S. in Criminal Justice and graduated Summa Cum Laude from Murray State University. She began her career in 2003 with the Department of Juvenile Justice as a Social Service Worker. Her duties included individual counseling, group counseling, and family counseling. She also became certified in juvenile sex offender counseling, substance abuse counseling, and family engagement strategies. While working at a DJJ group home, she served as the grievance officer, assisted in preparing for ACA audits, performed duty officer rotation, covered youth worker shifts when staff was shorthanded, chaired treatment team meetings, conducted initial treatment plan meetings with the youth and his family, and prepared documents and youth for discharge. In 2013, Debbie was promoted to Social Service Clinician.

In 2015, Debbie changed careers and began working for adult corrections. She currently interviews convicted inmates and prepares presentence sex offender risk assessments prior to final sentencing.

Mrs. Cobb is a Lead SME Writer/Trainer at Relias. Her primary writing responsibilities are in the content areas of public safety and behavioral health. Mrs. Cobb is also the onboarding trainer for new staff joining the Relias Content Department. She has a Bachelor of Science degree in Correctional and Juvenile Justice Studies and a Master of Science degree in Criminal Justice. She has over 25 years of experience working in criminal and juvenile justice. Her work includes direct service, research, publication development, and training and technical assistance development and delivery.