Care Coordination: Principles and Best Practices

 

Despite the United States possessing some of the very best technology and advances in medicine, healthcare remains fragmented and exorbitantly expensive. Many patients find themselves developing one or more chronic diseases as they age but have little knowledge on how to navigate the healthcare system to receive appropriate care. Many times, these same patients have no insurance or are underinsured, making it less likely to have access to the resources needed. Care Coordination is a process that has been shown to decrease healthcare costs while improving the health of the patient by the medical team providing additional services such as education and close monitoring of the disease process. Unfortunately, because the healthcare system is fragmented and complex, care coordination does not currently have the standardized techniques or processes in place to make an optimal impact. This course will provide additional information on the process of care coordination including the various components of care coordination, current efforts in place today, ideas on how to improve the care coordination process as well as reviewing the practical applications for your nursing practice. The target audience for this learning activity is Licensed Practical Nurses, Registered Nurses and Advanced Practice Nurses. With the use of engaging exercises and real-life vignettes, you will actively participate in the process of care coordination and gain important knowledge regarding this process to implement in your current practice.

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$19.95

Hours: 1.25
REL-CH-0-CCPBP

Certificates

Certificates provided by accrediting body (11 Match)

Commission for Case Manager Certification

1.25 HOURS


This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Mental Health Counselors (MHC)

1.25 HOURS


Relias Learning, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0011

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, State Board for Mental Health Practitioners, Marriage and Family Therapists (MFT)

1.25 HOURS


Relias Learning, LLC, is recognized by New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for Licensed Marriage and Family Therapists. #MFT-0009

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered "self-study". The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

This activity is approved for 1.25 contact hours.

California Board of Registered Nursing

1.25 HOURS


Provider approved by the California Board of Registered Nursing, CEP# 13791

Nurses will receive 1.25 contact hours for participating in this course.

District of Columbia Board of Nursing

1.2 HOURS


DC-RN -- District of Columbia Board of Nursing Approved Continuing Education program (CE Provider #50-290).

Nurses will receive 1.20 contact hours for participating in this course.

Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling

1.25 HOURS


Provider #50-290 This activity is approved for 1.25 contact hours.

Florida Board of Nursing CE

1.0 HOURS


Florida Board of Nursing CE Provider #: 50-290

Nurses will receive 1.00 contact hours for participating in this course.

American Nurses Credentialing Center

1.25 HOURS


Relias Learning, LLC is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Nurses will receive 1.25 contact hours for participating in this course.

Association of Social Work Boards (RL)

1.25 HOURS


Relias Learning, LLC, #1273, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Relias Learning, LLC maintains responsibility for the program. ASWB Approval Period: 2/10/2015-2/10/2018. Social workers should contact their regulatory board to determine course approval for continuing education credits.

Course Delivery Format: Asynchronous Distance Learning-interaction includes quizzes with questions and answers, posttests. This module is Text-based.

Social workers participating in this course will receive 1.25 Clinical continuing education clock hours. This activity is approved for 1.25 contact hours.

New York State Education Department, Office of the Professions, Division of Professional Licensing Services, Social Work Unit

1.25 HOURS


Relias Learning, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0009.

Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of licensed master social work and licensed clinical social work in New York. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice for an LMSW and LCSW. A licensee who practices beyond the authorized scope of practice could be charged with unprofessional conduct under the Education Law and Regents Rules.

As a provider of online, asynchronous education, some courses offered by Relias Learning are considered “self-study” under section 74.10(c)(2)(ii)(b)(4) of the Commissioner’s Regulations. The regulations limit self-study activities taken from a provider approved by the Education Department to no more than 12 hours in the 36-month registration period or one-third of the hours in a registration period other than 36 months.

Social workers will receive 1.25 continuing education hours for participating in this course. This activity is approved for 1.25 contact hours.

Georgia Board of Nursing

1.25 HOURS


Georgia Board of Nursing CE Provider #: 50-290

Nurses will receive 1.25 contact hours for participating in this course.

Course Details

Course Code: REL-CH-0-CCPBP
Hours: 1.25
Type: Online Course
Content Expiration Date: 8/30/2019
Learning Objectives:
Define care coordination and identify the components involved.
Describe the current efforts toward care coordination in the healthcare setting today.
Apply new knowledge of techniques to improve care coordination in your current practice.

Outline:
Section 1: Introduction
A. Course Contributor
B. About This Course
C. Learning Objectives
Section 2: Care Coordination: What’s Involved?
A. Meet Rosie
B. What is Care Coordination, Exactly?
C. The Five Elements of Care Coordination
D. Why is Care Coordination Necessary?
E. The Care Coordination Model
F. Wagner’s Chronic Care Model
G. Wagner’s Chronic Care Model Review
H. Different Care Coordination Approaches
I. Case Management
J. Social Work
K. Behaviorist
L. Disease Management
M. What Should Be the End Result?
N. What Would You Do?
O. Section Summary
Section 3: Components of Care Coordination
A. Assess Patient
B. Develop Care Plan
C. Identify Participants in Care
D. Communication
E. Communication Review
F. Execution of the Care Plan
G. Monitor, Adjust and Evaluate Care
H. Rosie’s Current Situation
I. Information Systems
J. Tools
K. Facilitating Provider Interface
L. Who Will Be the Coordinator?
M. Section Summary
Section 4: Current Efforts
A. Current Goals of Care Coordination Efforts
B. Care Coordination Vendors
C. Medicare
D. State Medicaid Programs
E. Department of Veteran Affairs
F. Other Federal Programs
G. Private Sector Efforts
H. Professional Association Contributions
I. Rosie’s Efforts
J. Patient Efforts and Care Coordination Conferences
K. Who Does What?
L. Section Summary
Section 5: Improving Care Coordination
A. Why Should We Fix Care Coordination?
B. How Can We Fix This?
C. Evidence-Based Gaps
D. Consensus on Care Coordination Terminology
E. Consensus on Care Coordination Conceptual Framework
F. Structuring Care Coordination Programs
G. Communication Process
H. Identifying Specific Areas of Clinical Focus
I. Identifying Specific Patient Populations
J. Identification of Care Delivery Setting and Provider Role Identification
K. Measuring Outcomes and Continued Research
L. First Step
M. What Do I Do For Now?
N. What Are The Resources Available?
O. Section Summary
Section 6: Conclusion
A. Summary
B. References

Instructor: Chasity Mullins, MSN, RN
Chasity Mullins, MSN, RN has been a registered nurse for 15 years. She graduated from the University of Tennessee at Martin with her BSN in 2001 and Vanderbilt University School of Nursing with her MSN in 2010. During her career, she has practiced acute care nursing for pediatric and adult patients, disease management, and outpatient care for chronic diseases, as well as educating the next generation of nurses. She is currently an Assistant Professor of Nursing at Union University School of Nursing.  Disclosure: Chasity Mullins, MSN, RN has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
Target Audience:
The target audience for this course is: intermediate and advanced level Nurses; intermediate level Social Workers; in the following settings: Health and Human Services; and the following practice categories: General Nursing.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.
Accommodations
If you require special accommodations to complete this module, please contact Relias Learning Customer Support by calling (800) 381-2321 or emailing support@reliaslearning.com