Human beings communicate just as much non-verbally as we do verbally. In a correctional setting, non-verbal communication can provide vital information to officers from detainees/inmates and vice versa. Correctional officers must be able to recognize non-verbal cues from detainees/inmates that may indicate fear, deceit, or a warning. They must also be able to use non-verbal communication skills to assert authority and guard against physical attack.

This course will provide corrections officers working in adult correctional facilities with information on identifying and responding to non-verbal communication and using their own non-verbal communication skills to promote facility and individual safety.