If, for any reason, you are not satisfied with your online learning experience, please contact Relias Learning Support and we'll make every effort to correct the situation. For complete details on our return policy, please click here. You can also visit our customer support page for several ways to engage our support resources.
Relias Academy online courses are designed for convenience. Online Courses will bookmark the location where you left the course and give you the opportunity to return to your previous location when returning to the course. Video courses will return you to the beginning of the video.
In order to purchase courses on Relias Academy you were required to create a user account. When returning to the site, you may log in with the email address and password provided when you created your account. You'll find a "login" link on the upper right hand corner of the home page. You will also be prompted to login or create a user account if you attempt to make a purchase or access CE-Select.
After reviewing all course material, you'll need to pass the attached final exam AND complete the learner survey before you can access your certificate. Upon completion of the survey, you can find your certificate within the My Academy's transcript page. You can select your preferred certificate based on the specific course. Please note: Your browser must allow "pop-ups" from *.reliaslearning.com in order to print your certificate.
Modern web browsers often default to blocking all pop-ups in order to suppress unwanted ads. Relias Academy does not use pop-up advertising; however several features require us to use pop-ups. In particular, viewing courses and printing certificates both require that pop-ups be allowed. Check with your browser creator for instructions on disabling pop-up blockers for Relias Academy. This will not affect your pop-up blocker on other sites.
Please contact Relias Learning Support to inquire about available accommodations. Many of Relias Learning courses are 508 compliant and can be taken with assistive technology. Also course materials may be printed out and read to visually impaired participants and some courses are accompanied by audio.
To contact a faculty member with questions about course content, use the link found in the details section associated with each course. Click on the following: "For Questions on course content: Email Instructor".