High Performing Teams: Achieving Excellence
Certificates
National Alliance for Direct Support Professionals
This activity is approved for 1.00 contact hours.
National Alliance for Direct Support Professional Frontline Supervisor Training
SHRM Preferred Provider
This course is approved for 1.00 contact hours.
Human Resources Certification Institute
This program has been approved for 1.00 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
Course Details
Explain the difference between a team and a group.
Apply motivational approaches to facilitate an effective team environment and engaged workforce.
Recognize the importance of assessing and evaluating the current state of your team.
Outline:
Section 1: Introduction
A. About This Course
B. Learning Objectives
Section 2: Assessing Your Team
A. Meet Sharleen
B. Defining a Team
C. Three Major Benefits of a Team
D. Common Characteristics of High Performing Teams
E. Clear Rules of Behavior
F. Established Goals
G. Participatory Leadership
H. Trust
I. The Team Leader
J. Review
K. Section Summary
Section 3: From Group to Team
A. Foundation for Motivation
B. Leading Motivational Theories
C. Successful Leaders
D. Set Stretch Goals
E. Communicate
F. Reinforce the Positive
G. Regular Evaluations
H. Create Opportunities for Others
I. Other Methods
J. Do Some Rebuilding
K. The Rebuilding Process
L. Putting it All Together: Problem-Solving
M. Review
N. Section Summary
Section 4: Conclusion
A. Summary
B. References
C. Congratulations!
Expert Reviewer: Justin Hess, MS
Justin Hess, M.S. received his Masters of Science in Industrial/Organizational Psychology from Alliant International University and is currently pursuing his doctorate in the same discipline. He has almost 10 years of experience in working with organizations for the purposes of assessment, selection, training, organizational and leadership development, and project management. In these roles, he has directly hired and developed over 85 internal personnel, while also acting as a liaison and directing projects for over 100 external personnel. In the realm of learning, Justin has taught university courses on talent, staffing, and selection, and he has reviewed, managed, or written content for over 400 e-learning courses. Justin is currently the Product Manager for Assessments at Relias. Disclosure: Justin Hess, MS has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.
The target audience for this course is: General Staff; in the following settings: All Healthcare Settings.
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
Relias has a grievance policy in place to facilitate reports of dissatisfaction. Relias will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias.
If you require special accommodations to complete this module, please contact Relias Support by completing the web form (https://www.relias.com/help) or by using the chat functionality.
All courses offered by Relias, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply any endorsement, recommendation, or favoring of, or affiliation with, Relias, LLC.
All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support here.
