Section 1: Introduction A. Course Contributor B. About This Course C. Learning Objectives Section 2: What Are Coaching and Mentoring? A. Meet Hector B. Definitions C. Reflection and Types of Coaching and Mentoring D. Coaching and Mentoring: Different Types Section 3: The Coach and the Mentor A. Coaching Characteristics and Competencies B. Mentoring Characteristics and Competencies C. How Coaching and Mentoring Complement Management D. Understanding Your Employees E. Check Your Knowledge F. Section Summary Section 4: The Coaching Process A. Stages of the Coaching Process B. Expectations and Performance C. Analyze the Problem D. Conduct the Coaching Session E. Develop Solutions F. Follow Up G. A Coaching Example: Meet David H. Let’s Review Section 6: Conclusion A. Summary B. References
Mr. Lobosco holds a Bachelor’s degree in History from Marist College and a Master’s degree in Educational Psychology from the College of Saint Rose. He first began work on behalf of Persons with Disabilities in 1973 as a Direct Care Worker and went on to do community-based case management and planning that helped facilitate the transition of people with developmental disabilities from large state institutions to community-based systems of care. In 1982, Mr. Lobosco became director of information and referral for the New York State Office of Advocate for the Disabled. From 1988 to 2011, he was a public health program manager with the NYS Department of Health, AIDS Institute. Disclosure: Charles Lobosco, M.S.Ed. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.