Course Code: EL-CMWP-HR-0
Type: Online Course
Content Expiration Date: 1/31/2019
Describe the difference between coaching and mentoring.
List two skills required to be an effective coach and two skills of an effective mentor.
Explain the complementary relationship between managers and their staff who are coaching or mentoring employees.
Section 1: Introduction A. Course Contributor B. About This Course C. Learning Objectives Section 2: What Are Coaching and Mentoring? A. Meet Hector B. Definitions C. Reflection and Types of Coaching and Mentoring D. Coaching and Mentoring: Different Types Section 3: The Coach and the Mentor A. Coaching Characteristics and Competencies B. Mentoring Characteristics and Competencies C. How Coaching and Mentoring Complement Management D. Understanding Your Employees E. Check Your Knowledge F. Section Summary Section 4: The Coaching Process A. Stages of the Coaching Process B. Expectations and Performance C. Analyze the Problem D. Conduct the Coaching Session E. Develop Solutions F. Follow Up G. A Coaching Example: Meet David H. Let’s Review Section 6: Conclusion A. Summary B. References
Charles Lobosco, M.S.Ed.
Mr. Lobosco holds a Bachelor’s degree in History from Marist College and a Master’s degree in Educational Psychology from the College of Saint Rose. He first began work on behalf of Persons with Disabilities in 1973 as a Direct Care Worker and went on to do community-based case management and planning that helped facilitate the transition of people with developmental disabilities from large state institutions to community-based systems of care. In 1982, Mr. Lobosco became director of information and referral for the New York State Office of Advocate for the Disabled. From 1988 to 2011, he was a public health program manager with the NYS Department of Health, AIDS Institute.
Disclosure: Charles Lobosco, M.S.Ed. has declared that no conflict of interest, Relevant Financial Relationship or Relevant Non-Financial Relationship exists.
The target audience for this course is: entry level Human Resource Professional.
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Course Delivery Method and Format
Asynchronous/Online Distance Learning; please see certificate details for specifics on delivery format.
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All characteristics and organizations referenced in the following training are fictional. Any resemblance to any actual organizations or persons living or dead, is purely coincidental.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
If you require special accommodations to complete this module, please contact Relias Customer Support by calling (800) 381-2321 or emailing [email protected]